HubSpot Ideas

ChrisLouder

Add Revision History for Forms - GDPR Requirement

We need to be able to track changes to HubSpot Forms, and to be able to see the published date of any form version. Not only is this much needed functionality in general, but it is also a GDPR necessity if you capture opt ins in forms at all.


The Hubspot roadmap for consent includes the ability to track what you told them at the time. This is insufficient, GDPR requires you to be able to demonstrate consent, including the version of the form they saw when they opted in. Not just the text, the actual form, they are explicit on this.

https://ico.org.uk/media/about-the-ico/consultations/2013551/draft-gdpr-consent-guidance-for-consult...
Page 34
How they consented: for written consent, a copy of the relevant
document or data capture form. If consent was given online, your
records should include the data submitted as well as a timestamp to
link it to the relevant version of the data capture form. If consent
was given orally, you should keep a note of this made at the time of
the conversation - it doesn’t need to be a full record of the
conversation.

 

Revision history already exists for landing pages and emails, why are forms missing this?

44 Replies
meagan_pal
Member

Has anyone developped a work-around for this? e.g. own process of saving old version of forms in documents or on a Wiki - any information management tips welcome, thanks!

Heather_Hodge
Member

This would be great. Running into an issue not seeing past form versions today. I can see who last modified and when, but unsure of what was modified. 

StefanieM
Member

Hubspot, please add a Forms Revision History! We need this feature. Just spent hours fixing a form. Would be so so useful to see this implemented. 

CPossen8
Participant

With all the new features being released on forms, you would expect that this would be one of them.

 

Trying to get it back on the dev liston popular demand.