HubSpot Ideas

sambenthom

Add Rate This Knowledge Base Article Option For Readers

In other knowledge base tools, there is an option to add a user feedback tool in the form of, "Was this article helpful? Yes No"

 

This would be an easy way for us to understand whether or not we need to revise certain articles. 

 

You could show a simply dashboard result in the article statistics page.

3 Comentarios
jean-david
Colaborador
sambenthom
Participante

Thanks jean-david! I tried searching for it first...

Estado actualizado a: Delivered
goconnor
Equipo de producto de HubSpot