HubSpot Ideas


Add Outcomes to Tasks

A simple thing that would be very handy would be to add an outcomes property to tasks, just like the one on call activities.


This way you could have outcomes such as 'successful', 'unsuccessful and new task created' and 'cancelled' against each completed task and this would give valuable information to anyone glancing through the activity history.


At the moment all tasks are marked as done or not done and the reality is often more nuanced. For case managers looking over other peoples files a simple outcomes drop down list would be really helpful!