HubSpot Ideas

hroberts

Add Location to Meetings booking page

We should have the ability to add the meeting location information somewhere on the meetings booking page. Many contacts who book meetings often ask where the meeting will be held, as they don't check the event details once it's booked. I know you can add location information but that only gets entered into the calendar invitation and doesn't appear on the meeting link or confirmation page.

HubSpot Updates
In Planning
June 13, 2022 01:11 PM

Hi Community!

 

Just checking in here with some updates on plans related to this idea. We are currently testing some changes to scheduling in the CRM that will allow you to include information within the Location field when scheduling a meeting from the CRM scheduler. I've included a couple of images below for reference. There are still a few more steps needed to allow the location field to be viewed from the timeline event, as well as the ability to change the location when editing an event, but we will get this functionality into a public beta as soon as it is read to go.

 

I realize there are also several comments and requests related to showing the Location of meeting for the contacts that are booking a meeting within the Meetings scheduling page flow. We are reviewing this as well, and I will post updates on this same Idea Forum post when we have made progress!

 

Location_meeting_CRM.pngGlen_Cornell.png

Being Reviewed
September 19, 2021 04:52 PM

Hi Community,

 

We're currently reviewing this idea with hopes that we can simply introduce the location of the meeting into the scheduling flow, to provide more context for users when they are scheduling a meeting. We are hoping that we can provide a quick fix that we can fit between larger projects, should we discover complications in this review, this idea may be updated to 'Not currently planned', should we find that we can fit this into our near-term roadmap, we will update to 'In planning'.

January 21, 2020 11:30 AM

Hey @NCO! An idea being open for a certain amount of time, or receiving a certain amount of kudos, does not guarantee it will be implemented. The team will update the status if they decide to build this 🙂

89 Replies
greenolea
Member

We are in the real estate and mortgage industry and we use Meetings a lot to schedule an appointment with realtors and clients. However, we run into the problem of trying to connect with the client or realtor to set a meeting place after they booked a meeting which is usually a phone tag because it's another step that we need to take after the client booked a meeting. 

I know we can always add a "location" field as a custom question but the location doesn't import on the "location" field on outlook or gmail.

hroberts
HubSpot Product Team

@greenolea we do allow the user to set a location in the Meetings link settings. To clarify, you are looking for a way for the contact to deteremine and set a location when booking that will be captured on the calendar invitation?

Nina1
Participant

Hi all, 

unfortuntely there is no further comment... I think I have the same problem: When inviting a customer I can not add the meeting location. 

Is there any possibilty to solve this?

 

Unbenannt.PNG

hroberts
HubSpot Product Team
 
hvy_weight
Contributor

I agree. The posted suggestion is regarding scheduling a meeting right from the contact record (not using the Meetings tool as responded to by @hroberts).  It seems like a "no-brainer", considering that Hubspot integrates with Google Calendar and allows you to schedule a meeting, but for some reason does not allow specifying a location for that meeting. This would be the same as saying you can send an email from within Hubspot, but you cannot specify the subject-line.  

matt1
Member

Add a meeting location feature, that allows for clients to choose a location when scheduling a meeting with a Hubspot user. It would be incredibly helpful for scheduling appointments with prospects who need to meet at their office, or have limited flexibility for in-person meetings.

 

There should also be a feature added for client scheduling that displays the meeting location after they have booked a time to meet. This would help eliminate confusion at the initial booking.

peter_hmo
Member

I totally agree with the comments above.  This is such a basic feature that I couldn't believe it wasn't already there.  If you have the ability to schedule a meeting then obviously you should also have the ability to specify the location for the meeting.

pascallap
Member

I agree. All my meetings have locations and I like to add it with my appointments. Now I must go out of my way and add it to the google calendar event. I think this is a must.

Hancock
Member

Yes I am suprised there is no location for the meetings so we can map it out from Hubspot.. please add this ASAP so we don't have to bounce out of app to click on address for mapping

Laquebecoise
Participant

same request here, since I cannot even add it to google calendar

Cab
Participant

How do ideas rise to the top?  This is an essential feature, basically means you can't use the Schedule tool for in person meetings.  Not sure how to get this seen by more people to garner more votes.

redforkteam
Participant

Yes! Please add a location field. Thanks!

BP2907
Member

As a new PAID Hubspot user (and also in the Mortgage Broking space) this is a VERY important feature to me. On the surface it seems like an easy integration. Can you please look into this or at least trial this for uptake. 

NCO
Contributeur de premier rang

Yeah this is a must have #cmonhubspot

julialugten
HubSpot Employee

Adding a location to a meeting when booking a meeting via the contact record would be extremely helpful. It would also be great if we could add some sort of integration with Google maps for this. With the current set up, users that book a meeting directly via the contact record have to go into their integrated calendar and add a location from there. This creates friction in the user experience.

ROSS-EDWARDS
Member

This is a great idea. I agree with comments above that it's essential to able to specify a location for your meeting when you a creating it against a deal, contant or company.

Our whole team need a location to understand the place thier heading too for the meetings.

When you're getting in the car and looking where you need to go to punch into satnav it's really easy to glance at the location in the appointment view in the outlook app or Apple calendar view without having to open up the calendar event.  It's also important to communicate to a customer in the calendar invite where the agreed location for the meeting is too. 

 

nic-bayliss
Member

this is a great idea, please add this feature

AndrewStrand
Member

Great idea, it will save going into Outlook to add the location and sending an update to meeting recipients from there. These non-productive minutes all add up during the working days/ weeks.

 

Please add the feature!

 

Andrew

vxydias
Participant

Something so simple yet overlooked.  Hubspot...please ask sales people for feedback more than developers.  Its common sense to have this

michaelmcgough
Member

i agree, i need my customers to know where we are meeting and the integration to my calendar so i can click on the road the address which flows onto my maps.