Add Company and Address with Mobile App Business Card Scanner

I'm scanning lots of business cards. Many of them have the address and/or the company name on them. However, the scanner does not have the ability to add these automatically. 

 

This will help sales representatives save lots of time, by not having to add the company name and address fields manually. 

HubSpot updates
13 Replies
CaptainWasHere
Occasional Contributor

We scan business cards using a 3rd party app (World Card Mobile) and then import them to the HubSpot iOS app. We need to import ALL fields. 

 

Right now it's only: 

  • Name,

  • Mobile Phone,

  • Phone,

  • Email,

  • Job title,

  • Website

We need other fields

  • Company name
  • Address
  • Notes - added after the scan but synced to phone contacts

Please add these crucial fields! 

HubSpot Moderator
HubSpot Moderator

Hi @CaptainWasHere The settings tab on the iOS app includes a Provide Feedback  link. It would be best to add your comment there as those messages are fed directly to the product team. 

 

I'm also going to add this to the ideas forum for further commnet. 

 

Thank you,

Ed Justen 

HubSpot Employee
HubSpot Employee

This needs to be for both the Android and iPhone.  The iPhone interface is great now, it sets an area, which you can change, then review the information to make sure it is going to the right place. However, as the original post points out, it only captures a few fields.

 

It needs to have a setup similar to the import function, where it is showing you all of the data from the card, and you can pick any of the Contact fields to assign it to.

smueller
New Contributor

I 100% agree with this! The address needs to be recognized/added to the contact info when scanning and uploading business cards into HubSpot. I absolutely LOVE that the app can scan business cards. It saves time; however, more time can be saved by adding the business addresses!

kaodfw
New Contributor

Any update on this?  I just joined and notice this comment abot not scanning addresses was from January 2018.

maurar
Occasional Contributor

Agree! It does seem like it should be possible, because when one of my scans didn't recognize the web address it went to another screen to choose the web address and there was all the other information from the business card right there scanned in perfectly (street address, city, state, zip). 

 

It would be helpful so people can scan in the business cards themselves. If they do that now and toss the card then the people in marketing will need to search for addresses online which is a waste of time. It would be so much better to be able to scan the business card once and populate all the standard contract fields instead of just name, email and phone. 

Riccardo0579
New Contributor

That`s a great idea. the scannin app works really well, all we need is t input the added information into corresponding fields.

qbeauquesne
New Member

I think it would be usefull to have the mobile app for business card scanner to enter automatically the address. 

We need to enter those addresses in our system. And therefore we have two options: enter manually or use a third party app. 

All other common business card scanner apps propose this feature. 

cynthiapossen
New Contributor

I would even prefer to add a couple of properties (optional) to the BCS app:

- Salutation

- Country (which potentially will be covered if you in include address)

- Type (who is this person) Architect, tiler, etc

ibenic
Occasional Contributor

I agree with you, all business card scanners have the possibility to automatically scan and import the address and company name, and here we are limited and we have again a lot of manual work.

In our case, our regional managers often complain about this feature.