Add Call & Meeting Type to Calls Placed from HubSpot Mobile App

Currently in the HubSpot Mobile Apps, there is no option to log a Call/Meeting Type.

 

The only options we see are the following:

On iPhone App: Only Notes can be recorded

On Android App: Tasks & Notes can be created & Emails can be sent

 

It would be useful to be able to log a Call/Meeting Type immediately after the call to register the information. This metric would be useful if a customer wants to monitor the number of sales calls per day, especially when they have other types of calls/meetings (operations/support).

HubSpot updates
4 Replies
robinpernel
New Contributor

That would be great to update the result too Smiley Happy

Stokesy
New Member

Would love this feature.   We have a mobile sales team, and the idea of double handling adding prospects, cold calls etc is counter intuitive.  This feature a must if we are going to continue to use Hubspot

OfferZenBrett
Regular Contributor

Many of our team are initiating all their calls from the Android app, and they are not able to log a type of call from the app. Only the outcome. Which leads to many calls logged without any outcomes - which is bad for data quality / reporting. 

 

Screenshot_20191008-124808_HubSpot.jpgView from mobile app to log call - No way to log outcomeScreenshot 2019-10-08 at 13.00.54.pngcalls logged without types

jj12stars
Occasional Contributor

We really need this option. We have reports based on the call/meeting type and they will be incorrect without this feature.