HubSpot Ideas

lilybond

Add Alt Text to Twitter Images

We work in the accessibility community, and it's critical that we be able to add alt text to images on Twitter so that they are accessible to blind viewers.

 

This is possible using Buffer to publish Twitter posts: https://faq.buffer.com/article/799-publish-image-descriptions-alt-text-for-twitter

 

It would be awesome if we could be inclusive of our blind Twitter followers by having HubSpot add this feature!

HubSpot Updates
February 25, 2020 09:46 AM

@ArmadaHealth this functionalitiy is currently only available for Linkedin, Twitter and Facebook. It is not currently available for Instagram, once Instagram releases this API functionality our team will work on having it available for our customers.

February 25, 2020 07:55 AM

@kqueen We have ungated the feature to all, but the alt-text function will present itself when you hover over your image. Please see the loom video below with a demo of the feature, and if you still cannot find this functionality please let us know and we can look into it. https://www.loom.com/share/a47c674659084f838c74c5a3cbbbc049

February 24, 2020 03:27 PM

Hi you have been ungated, but please let me know if you do not have the functionality. Instagram is the only network at the moment without alt-text, but we will be looking into this functionality in the future. 

February 19, 2020 12:59 PM

Thank you for letting me know! The form should now be public, but please let me know if you continue to have any issues. 

Delivered
February 19, 2020 09:02 AM

Hi all, 

 

Thank you for your feedback and we agree the future is accessible. We are currently starting to slowly roll out Alt-Text for Twitter, Facebook and Linkedin. If you could please fill in your information on the form linked below we can get you unlocked as our early adopters - https://docs.google.com/forms/d/e/1FAIpQLSca0rmWqxI-NEUvXvrqrfQFOu93WfN8bRzmu5wziaL8AqG9wg/viewform?usp=sf_link

30 Replies
ArmadaHealth
Member

We do not see any functionality for image alt text as of today when posting to Instagram. What do we have to do to ungate this feature?

kqueen
Member

@jacquimalis - not seeing the functionality on my account yet. Would you mind looking into this? Thank you! 

jacquimalis
HubSpot Product Team

@kqueen We have ungated the feature to all, but the alt-text function will present itself when you hover over your image. Please see the loom video below with a demo of the feature, and if you still cannot find this functionality please let us know and we can look into it. https://www.loom.com/share/a47c674659084f838c74c5a3cbbbc049

ArmadaHealth
Member

For Instagram, I still only see Edit, Replace, Remove options when I hover over an inserted image. Should I open ticket to have this looked at?

jacquimalis
HubSpot Product Team

@ArmadaHealth this functionalitiy is currently only available for Linkedin, Twitter and Facebook. It is not currently available for Instagram, once Instagram releases this API functionality our team will work on having it available for our customers.

kqueen
Member

@jacquimalis thanks - I understand now!

HazelS
Member

Hi. I have used the Image description for tweets a couple of times now. I have also had a couple of blind colleagues check the output with their screen readers and they're happy. Smiley Happy This is good news and will save using Buffer for Twitter and reduce the amount of tracking URLs we have to create. Phew! Couple of questions:

 

Is there a reason we're restricted to 200 characters and yet on Twitter I can describe an image with 420 characters?

 

Also (not sure if I am missing something) but I don't seem able to edit/add image descriptions to posts that are in my drafts.

SarahW1
Member

Hi. I have tried the new Alt Text function for a Twitter post. 

It seems that you can only add the alt text if you add the image to the post first. There is no option to add the image decription if you have put your text in first before adding the image. Is this a bug?

ShellyK
Member

@jacquimalis I have also tried to use the Alt Text for Twitter images.  Though I can add Alt Text to an image, if the post has a website link the link preview or image overrides the image I added and I cannot add Alt Text to the image created by the link.  I have tried several times, but cannot seem to get it to work for website generated images.  This is something I can do in Buffer, I can add Alt Text to website generated previews or images.

jtsang
Participant

I am having the same problem above. I can't add alt text to an image if I replace a website link generated image with seperate image in a social post.