HubSpot Ideas

DSzaloczi

Activity feed visibility control by teams / business units

Who is this feature for?

Everybody who wants to control the visibility of sensitive data in the activity feed (like not to share data between departments or when setting up business units and the units have shared contacts).

 

What is the goal?

At the moment you cannot control who has access to all the sensitive data visible in the activity feed: if someone owns the contact or has "everything" or "teams only" contact object permission, that user will be able to see the activity feed. There is no way to distinguish between what is displayed there (and I don´t mean view filtering here).

You wouldn't want emails or meeting logs with confidential data being able to be seen by members of other teams.

 

What value will this add?

 

It would give a crucial security layer to all those cases when a contact has to be shared but data should be displayed restricted.

 

Examples for the solution:

There is now a new beta feature that adds Notes to the permissions and accessibilit can be set. 

Also the associated elements on the right side of a contact record can be customized based on the needs.

 

Activity feed should have the same visibility control as well!

4 Replies
DSzaloczi
Participant | Gold Partner

Also asked HS support and it is really not existing yet! Please help let it be a real feature 😉

DSzaloczi_0-1665160373707.png

 

NathanNixon
Member

We also need this as an option. I am not able to use the calendar linking with my company as meetings that are not private and even commucation that should be private shows up on the activity feed. It is stopping us a company from being able to use some of the main reasons we signed up for Hubspot. 

09401
Member

How to use custom code to ensure activity between teams and prevent one team from seeing another team's activity on Hubspot?

DHeinlein
Member

This change needs to be implemented. It makes no sense to force our company to share information on the activity tracker as there is confidentiality and privacy to think about. We should atleast be allowed to hide the tab at the very least.