HubSpot Ideas

karstenkoehler

Account-wide marketing email exclusion lists / suppression lists

Hello product team,

 

It would be great if it was possible to exclude contact lists from all marketing emails in a HubSpot portal (or business unit). For example, instead of excluding a contact list from email 1, 2, and 3 each (manually), this could be a setting under Settings > Marketing > Email where a global suppression list could be applied.

 

Use cases:

  • Excluding competitors from all marketing emails (via an active contact lists that filters for email domains), thus preventing them from accessing gated content
  • Excluding third party spammers (e.g. qq.com) to "grab" email templates and use them for fraud

 

Thanks in advance!

10 Replies
NathanielMaymon
Participant

Yes please this is a super important feature!

 

Especially for deliverability reasons. If we need to suddenly supress quaratined contacts from email acitivty etc.

elsamss
Member

Yes please, this would be a very important feature for us, especially when creating a global control group, to be able to exclude them automatically from everything, instead of doing it manually campaign per campaign.

CMakolandra
Contributor

This idea would be SO helpful! We send mulitple emails a month and this would remove the worry of making sure our few exclusion lists are adding to each email push.

alowy
Member

Agreed, this would be very helpful for our organization! 

TobyE
Participant

Hear, hear. We definitely need the ability to create and apply active exclusion lists based on filter criteria, including domains.

NathanielMaymon
Participant

How is this still not a thing!? SMH

boostmyemail
Participant

This would be very very helpful, please get it in!

PBossmann
Member

Very much needed in our organization! Especially for all our gated content. Manually excluding lists in all our workflows is a huge pain

MarkS_TLG
Participant

Agreed. Excluding emails for a specific domain(s) would be super helpful.

 

I *guess* a workaround would be to add a field (Field X) on Accounts in the external CRM to use as a flag to exclude associated Contacts from sync. As long as Contacts were associated with those Accounts in external CRM, the Contact sync to HubSpot could be limited based on the Contacts association with Accounts where Field X is set not to sync.

RGarrett0
Member

Is this really not a feature? I was doing this with email marketing tools in 2008.