Olá! Nós temos uma Comunidade em Português!

Access Service Hub Tickets on Mobile App

Created on behalf of a customer. 

Who: Service Hub

Goal: Access service hub tickets on mobile app


It would be helpful for customers who are out of the office and don't have access to a laptop or computer to be able to work on tickets via mobile device and mobile app

HubSpot updates
36 Comentários

No tickets on mobile?? Come on, we neeeed this! managing our comapny is fractured enough as-is without having to add yet another software provider on top of all the ones we already have. We NEED a mobile option for tickets.

New Member

This is very important.. we all work in a mobile world and accessing Tickets on the go is so important to fast and efficient customer service.


Please can this be added to the roadmap... you guys at HubSpot are awesome, I'm sure Brian Halligan and Romeo could get this sorted between walkies?

Principal conselheiro

This is a perfect addition to HubSpot in our opinion.  In what we do we are constantly on the phone with clients and hardly ever in front of a desktop for more than an hour at a time.  Being able to access/create tickets from the phone would streamline our customer service even after hours so the small things don't fall through the cracks!   Thank you all for everythnig you do. 

Principal conselheiro


Principal conselheiro

I was extremely dissappointed when I saw this was not possible.

Regular Contributor

This is really important. Smiley feliz Even if we can't edit or create tickets in the app, we need the ability for the field team to be able to see that there are tickets associated with the company/contact. That way they can know everything that is going on before they enter. 

Having the ability to edit, send emails from, or add notes via the mobile app would also be outstanding as well. Thank you!