Accept more decimals of cent values for product price

[dazza]

Hello,

We were excited to see the Product Library feature. Sadly, we can't use it because it does not support fractional cents.

We need to quote $0.0250/minute (2.5 cents/minute) for usage of our product, but HubSpot rounds all dollar amounts two two decimal places ($0.03/minute in this case).

We'd prefer 4 decimal places, but we can live with three. Please HubSpot, might you consider supporting fractional cents? 

-Darren

[dazza]

Hey team - just a heads up that we've fixed the bug on those "Standard" templates, but I would still recommend using the non-Standard ones going forward. Those "standard" ones are the uncustomizable versions of the same template and will be sunset-long term in favor of the customizable versions. 

[dazza]

@marshan thanks for calling that out. That's a bug with our "Standard" templates that we're currently working to fix. The features works fine with our non-"Standard" templates, which are also customizable. I'd recommend using Basic, Original, or Modern (i.e. those without the "Standard" label) going forward. 

[dazza]

Hey folks - Ethan here, product manager for the Product Library. Apologies for the missed quarter of updates, but I'm happy to report that this feature is currently being rolled out automatically! We're at 50% of all customers right now, but we should be at 100% by end of this week (week of August 29th). Let me know in this thread if you have any comments.

Line Items or Products can now store very small, highly precise values in a Line Item or Product object’s “Unit Price” field - up to six decimals of precision. Until now, product and line item prices were limited to the decimal precision of the portal’s currency. So, for example, if a Line Item or Product had a price in US dollars, that price would be limited to two decimal places (e.g. $12.42). If the product or line item had a price in Japanese yen, it would be limited to zero decimal places (e.g. ¥14). If a user attempted to add a higher decimal precision than what is standard for the currency, the value would round to the nearest value that is standard for the currency.

As a sidenote, I'll be updating the top Ideas associated with Products and Line Items ~once per quarter going forward. I will include (1) whether or not a feature is on the roadmap for that quarter or not and (2) what our rollout plan for that feature is (e.g. will there be a beta or not). If you have feedback about additional information I could include in these updates, drop a note here. If I see a theme, I'll adjust my updates to address that.

I won't be doing this for every idea, but most ideas above 100 kudos will get this treatment. Previously, I had been trying to do it for ideas greater than 25 upvotes, but unfortunately the volume is too high to be practical.

[dazza]

Hey team - we understand the gravity of the feature and are working as fast as we can to get it out. Currently, we're blocked by some work that needs to happen to enable this feature across all currencies, but it is being actively worked on. We did not misunderstand the need, prices are just more complex (and have more far reaching consequences), so we decided to roll out fractional quantities first to get some value out as soon as we could.

I'll keep everyone in the loop as we get closer. The good news is that we probably won't have a beta for this feature - we will just begin an automated rollout when it's ready so it gets out as soon as possible. Thanks for the feedback, as always.

[dazza]

Hey folks - Ethan here, product manager for the Product Library. I just wanted to provide an update. We're still hard at work on this and just waiting to resolve some internal dependencies so we can get this feature rolled out. I can't say for sure when it will go out, but I would expect some time in the first half of this quarter (Q2, 2022). The previous update still holds. We will be offering higher decimal precision in a number of fields (e.g. Quantity, Price) on Line Items associated with Quotes and Deals and we likely won't run a beta for this feature since it is relatively "low risk". I'll update this idea once it has been delivered. 

As a sidenote, I'll be updating the top Ideas associated with Products and Line Items ~once per quarter going forward. I will include (1) whether or not a feature is on the roadmap for that quarter or not and (2) what our rollout plan for that feature is (e.g. will there be a beta or not). If you have feedback about additional information I could include in these updates, drop a note here. If I see a theme, I'll adjust my updates to address that.

I won't be doing this for every idea, but most ideas above 25 kudos will get that treatment. Looking forward to getting this feature into your hands!

[dazza]

Hey folks - my name is Ethan and I'm the product manager for the Products and Line Items team. I just wanted to let you know that this is on our roadmap for this quarter and, while I can't give you an exact timeline for release, I would expect that sometime next quarter you will be able to add both fractional quantities in our "Quantity" field and you will have a higher decimal precision (ideally up to 4+ decimal places) in our "Price" field. 

This particular feature probably won't have a wide beta. We'll test it it with a dozen or so teams, then we'll just roll it out to everyone on a percentage basis. I'll update this thread when we begin the percentage rollout. 

As a sidenote, I'll be updating the top Ideas associated with Products and Line Items ~once per quarter going forward. I will include (1) whether or not a feature is on the roadmap for that quarter or not and (2) what our rollout plan for that feature is (e.g. will there be a beta or not). If you have feedback about additional information I could include in these updates, drop a note here. If I see a theme, I'll adjust my updates to address that.

I won't be doing this for every idea, but most ideas above 25 kudos will get that treatment. Looking forward to getting this feature into your hands!

[ThierryCalderon]

More than 3 years from the first post.

We loose a lot ot deals because of the quotes limitations.

This one is one of the main paint points of products/quotes. I do not understand why is so looooooong to add decimals.

Please Hubspot, any news on that feature ?

Thanks

[Borrasv]

Yes, me too. I ask them 3 years ago... I can not understand how this company who want to support B2B relations do not resolve this "stupid" topic. I think we have to organise something among us to be more strong in this important issue. 😡

[LPL]

Does someone from Hubspot even look at our posts?

it's been 3 years... 105 upvote??

Did not see any reply from Hubspot??

[dazza]

Thanks for all the upvotes everyone ... I can only assume that either HubSpot doesn't read these forums regularly, or 100+ upvotes doesn't make their radar, there must be more serious limitations in their product that have a lot more interest from the user base. HubSpot development must have moved on to the next shiny object ... 

[Daniel_Robinson]

Well,  after no public effort from Hubspot to address this, my company has decided to leave Hubspot and switch to an ERP that doesn't have the decimal issue.  What a shame.

[AOakley]

I think we'll be leaving soon too. Doesn't seem to be much urgency on the Hubspot side to implement what is essentially a very basic feature, been so long outstanding now.

[JHeymann]

Any update on this from Hubspot? Our organization needs this, too, to roll out products.

[MNix]

I have not seen any activity on this update. Soooooo many people waiting for this.

[MValleskey]

Why is there no movment on this. We cannot use the product libray or use quote feature as we have pricing for units at $0.0282. This is a simple fix why is this not done. 

[JBoixader]

we work in the world of translation and we need to have 3 decimals as the price per word is 0.00x in some cases

[WendyMitrovich]

We cannot implement the products and quoting functionality until we can add decimals in the unit column.  Very disappointing as this was one of the reason we upgraded our package.  Can we please get some feedback on this as it is important for us to be able to do in HubSpot.

[RBabar]

this is a very basic need for any industry doing bulk pricing; Kindly update us on the ETA for this issue.

[Sdiddy407]

Please let us know what is the expected timeline of this. @ethankopit 

[WillGoodale]

Ah this would be HUGE. 

[CVelasquez]

This would be a game changer!

[JLeslie]

Agreed, this would be a real game changer!

[LSandoval]

Would be wonderful!

[TLong5]

So excited for this update ... would make things so so much easier! Looking forward to seeing this! 

[KBurris]

This would be amazing!

[AHubbard7]

I would love to see this! It would be super helpful