Accept more decimals of cent values for product price

[dazza]

Hello,

We were excited to see the Product Library feature. Sadly, we can't use it because it does not support fractional cents.

We need to quote $0.0250/minute (2.5 cents/minute) for usage of our product, but HubSpot rounds all dollar amounts two two decimal places ($0.03/minute in this case).

We'd prefer 4 decimal places, but we can live with three. Please HubSpot, might you consider supporting fractional cents? 

-Darren

[dazza]

Hey team - just a heads up that we've fixed the bug on those "Standard" templates, but I would still recommend using the non-Standard ones going forward. Those "standard" ones are the uncustomizable versions of the same template and will be sunset-long term in favor of the customizable versions. 

[dazza]

@marshan thanks for calling that out. That's a bug with our "Standard" templates that we're currently working to fix. The features works fine with our non-"Standard" templates, which are also customizable. I'd recommend using Basic, Original, or Modern (i.e. those without the "Standard" label) going forward. 

[dazza]

Hey folks - Ethan here, product manager for the Product Library. Apologies for the missed quarter of updates, but I'm happy to report that this feature is currently being rolled out automatically! We're at 50% of all customers right now, but we should be at 100% by end of this week (week of August 29th). Let me know in this thread if you have any comments.

Line Items or Products can now store very small, highly precise values in a Line Item or Product object’s “Unit Price” field - up to six decimals of precision. Until now, product and line item prices were limited to the decimal precision of the portal’s currency. So, for example, if a Line Item or Product had a price in US dollars, that price would be limited to two decimal places (e.g. $12.42). If the product or line item had a price in Japanese yen, it would be limited to zero decimal places (e.g. ¥14). If a user attempted to add a higher decimal precision than what is standard for the currency, the value would round to the nearest value that is standard for the currency.

As a sidenote, I'll be updating the top Ideas associated with Products and Line Items ~once per quarter going forward. I will include (1) whether or not a feature is on the roadmap for that quarter or not and (2) what our rollout plan for that feature is (e.g. will there be a beta or not). If you have feedback about additional information I could include in these updates, drop a note here. If I see a theme, I'll adjust my updates to address that.

I won't be doing this for every idea, but most ideas above 100 kudos will get this treatment. Previously, I had been trying to do it for ideas greater than 25 upvotes, but unfortunately the volume is too high to be practical.

[dazza]

Hey team - we understand the gravity of the feature and are working as fast as we can to get it out. Currently, we're blocked by some work that needs to happen to enable this feature across all currencies, but it is being actively worked on. We did not misunderstand the need, prices are just more complex (and have more far reaching consequences), so we decided to roll out fractional quantities first to get some value out as soon as we could.

I'll keep everyone in the loop as we get closer. The good news is that we probably won't have a beta for this feature - we will just begin an automated rollout when it's ready so it gets out as soon as possible. Thanks for the feedback, as always.

[dazza]

Hey folks - Ethan here, product manager for the Product Library. I just wanted to provide an update. We're still hard at work on this and just waiting to resolve some internal dependencies so we can get this feature rolled out. I can't say for sure when it will go out, but I would expect some time in the first half of this quarter (Q2, 2022). The previous update still holds. We will be offering higher decimal precision in a number of fields (e.g. Quantity, Price) on Line Items associated with Quotes and Deals and we likely won't run a beta for this feature since it is relatively "low risk". I'll update this idea once it has been delivered. 

As a sidenote, I'll be updating the top Ideas associated with Products and Line Items ~once per quarter going forward. I will include (1) whether or not a feature is on the roadmap for that quarter or not and (2) what our rollout plan for that feature is (e.g. will there be a beta or not). If you have feedback about additional information I could include in these updates, drop a note here. If I see a theme, I'll adjust my updates to address that.

I won't be doing this for every idea, but most ideas above 25 kudos will get that treatment. Looking forward to getting this feature into your hands!

[dazza]

Hey folks - my name is Ethan and I'm the product manager for the Products and Line Items team. I just wanted to let you know that this is on our roadmap for this quarter and, while I can't give you an exact timeline for release, I would expect that sometime next quarter you will be able to add both fractional quantities in our "Quantity" field and you will have a higher decimal precision (ideally up to 4+ decimal places) in our "Price" field. 

This particular feature probably won't have a wide beta. We'll test it it with a dozen or so teams, then we'll just roll it out to everyone on a percentage basis. I'll update this thread when we begin the percentage rollout. 

As a sidenote, I'll be updating the top Ideas associated with Products and Line Items ~once per quarter going forward. I will include (1) whether or not a feature is on the roadmap for that quarter or not and (2) what our rollout plan for that feature is (e.g. will there be a beta or not). If you have feedback about additional information I could include in these updates, drop a note here. If I see a theme, I'll adjust my updates to address that.

I won't be doing this for every idea, but most ideas above 25 kudos will get that treatment. Looking forward to getting this feature into your hands!

[JWagner2]

This is really needed. Our primary products is currently 4.5 cents and we are being forced in the system to discount from 5 cents which is confusing our customers. Any update when this will be delivered?

[RBernstein]

We NEED 4 decimals! We aren't able to upload any of our products or utilize the quote functionality at all until this is possible. Almost all of our products and services utilize 4 decimal points. Please can we get an update on when this feature will be turned on??

[dazza]

@ethankopit not to exert undue pressure here, I know these are unusual times, but I reported this Jun 19, 2018 ... can you please update us on the timeline of the roll-out of this enhancement to support more decimal places? 

[ethankopit]

Hey folks - Ethan here, product manager for the Product Library. Apologies for the missed quarter of updates, but I'm happy to report that this feature is currently being rolled out automatically! We're at 50% of all customers right now, but we should be at 100% by end of this week (week of August 29th). Let me know in this thread if you have any comments.

Line Items or Products can now store very small, highly precise values in a Line Item or Product object’s “Unit Price” field - up to six decimals of precision. Until now, product and line item prices were limited to the decimal precision of the portal’s currency. So, for example, if a Line Item or Product had a price in US dollars, that price would be limited to two decimal places (e.g. $12.42). If the product or line item had a price in Japanese yen, it would be limited to zero decimal places (e.g. ¥14). If a user attempted to add a higher decimal precision than what is standard for the currency, the value would round to the nearest value that is standard for the currency.

As a sidenote, I'll be updating the top Ideas associated with Products and Line Items ~once per quarter going forward. I will include (1) whether or not a feature is on the roadmap for that quarter or not and (2) what our rollout plan for that feature is (e.g. will there be a beta or not). If you have feedback about additional information I could include in these updates, drop a note here. If I see a theme, I'll adjust my updates to address that.

I won't be doing this for every idea, but most ideas above 100 kudos will get this treatment. Previously, I had been trying to do it for ideas greater than 25 upvotes, but unfortunately the volume is too high to be practical.

[Edyta7510]

@ethankopit THANK YOU! I can see it's already active on our account!!! this was really really important to us!!! Big thanks!

[marshan]

When creating a quote we put in the unit price as 0.119

When we publish the quote the unit price goes to 0.12

It needs to stay 0.119

[ethankopit]

@marshan thanks for calling that out. That's a bug with our "Standard" templates that we're currently working to fix. The features works fine with our non-"Standard" templates, which are also customizable. I'd recommend using Basic, Original, or Modern (i.e. those without the "Standard" label) going forward. 

[ethankopit]

Hey team - just a heads up that we've fixed the bug on those "Standard" templates, but I would still recommend using the non-Standard ones going forward. Those "standard" ones are the uncustomizable versions of the same template and will be sunset-long term in favor of the customizable versions. 

[marshan]

We were using the Standard Modern and everything works fine.
However, the "Modern" re-flows the contact information and which creates less room on the first page when converted to a .pdf. Tried to use "Original", however when printed it increases the margins on the left and right and makes the quote look skinny. Any suggestions.