HubSpot Ideas

dazza

Accept more decimals of cent values for product price

Hello,

 

We were excited to see the Product Library feature. Sadly, we can't use it because it does not support fractional cents.

 

We need to quote $0.0250/minute (2.5 cents/minute) for usage of our product, but HubSpot rounds all dollar amounts two two decimal places ($0.03/minute in this case).

 

We'd prefer 4 decimal places, but we can live with three. Please HubSpot, might you consider supporting fractional cents? 

 

 

-Darren

HubSpot Updates
September 02, 2022 12:55 PM

Hey team - just a heads up that we've fixed the bug on those "Standard" templates, but I would still recommend using the non-Standard ones going forward. Those "standard" ones are the uncustomizable versions of the same template and will be sunset-long term in favor of the customizable versions. 

August 31, 2022 12:55 PM

@marshan thanks for calling that out. That's a bug with our "Standard" templates that we're currently working to fix. The features works fine with our non-"Standard" templates, which are also customizable. I'd recommend using Basic, Original, or Modern (i.e. those without the "Standard" label) going forward. 

 

Screen Shot 2022-08-31 at 3.56.17 PM.png

Delivered
August 30, 2022 10:46 AM

Hey folks - Ethan here, product manager for the Product Library. Apologies for the missed quarter of updates, but I'm happy to report that this feature is currently being rolled out automatically! We're at 50% of all customers right now, but we should be at 100% by end of this week (week of August 29th). Let me know in this thread if you have any comments.

 

Line Items or Products can now store very small, highly precise values in a Line Item or Product object’s “Unit Price” field - up to six decimals of precision. Until now, product and line item prices were limited to the decimal precision of the portal’s currency. So, for example, if a Line Item or Product had a price in US dollars, that price would be limited to two decimal places (e.g. $12.42). If the product or line item had a price in Japanese yen, it would be limited to zero decimal places (e.g. ¥14). If a user attempted to add a higher decimal precision than what is standard for the currency, the value would round to the nearest value that is standard for the currency.

 

As a sidenote, I'll be updating the top Ideas associated with Products and Line Items ~once per quarter going forward. I will include (1) whether or not a feature is on the roadmap for that quarter or not and (2) what our rollout plan for that feature is (e.g. will there be a beta or not). If you have feedback about additional information I could include in these updates, drop a note here. If I see a theme, I'll adjust my updates to address that.

 

I won't be doing this for every idea, but most ideas above 100 kudos will get this treatment. Previously, I had been trying to do it for ideas greater than 25 upvotes, but unfortunately the volume is too high to be practical.

June 03, 2022 06:59 AM

Hey team - we understand the gravity of the feature and are working as fast as we can to get it out. Currently, we're blocked by some work that needs to happen to enable this feature across all currencies, but it is being actively worked on. We did not misunderstand the need, prices are just more complex (and have more far reaching consequences), so we decided to roll out fractional quantities first to get some value out as soon as we could.

 

I'll keep everyone in the loop as we get closer. The good news is that we probably won't have a beta for this feature - we will just begin an automated rollout when it's ready so it gets out as soon as possible. Thanks for the feedback, as always.

April 06, 2022 08:27 AM

Hey folks - Ethan here, product manager for the Product Library. I just wanted to provide an update. We're still hard at work on this and just waiting to resolve some internal dependencies so we can get this feature rolled out. I can't say for sure when it will go out, but I would expect some time in the first half of this quarter (Q2, 2022). The previous update still holds. We will be offering higher decimal precision in a number of fields (e.g. Quantity, Price) on Line Items associated with Quotes and Deals and we likely won't run a beta for this feature since it is relatively "low risk". I'll update this idea once it has been delivered. 

 

As a sidenote, I'll be updating the top Ideas associated with Products and Line Items ~once per quarter going forward. I will include (1) whether or not a feature is on the roadmap for that quarter or not and (2) what our rollout plan for that feature is (e.g. will there be a beta or not). If you have feedback about additional information I could include in these updates, drop a note here. If I see a theme, I'll adjust my updates to address that.

 

I won't be doing this for every idea, but most ideas above 25 kudos will get that treatment. Looking forward to getting this feature into your hands!

Being Reviewed
January 14, 2022 11:09 AM

Hey folks - my name is Ethan and I'm the product manager for the Products and Line Items team. I just wanted to let you know that this is on our roadmap for this quarter and, while I can't give you an exact timeline for release, I would expect that sometime next quarter you will be able to add both fractional quantities in our "Quantity" field and you will have a higher decimal precision (ideally up to 4+ decimal places) in our "Price" field. 

 

This particular feature probably won't have a wide beta. We'll test it it with a dozen or so teams, then we'll just roll it out to everyone on a percentage basis. I'll update this thread when we begin the percentage rollout. 

 

As a sidenote, I'll be updating the top Ideas associated with Products and Line Items ~once per quarter going forward. I will include (1) whether or not a feature is on the roadmap for that quarter or not and (2) what our rollout plan for that feature is (e.g. will there be a beta or not). If you have feedback about additional information I could include in these updates, drop a note here. If I see a theme, I'll adjust my updates to address that.

 

I won't be doing this for every idea, but most ideas above 25 kudos will get that treatment. Looking forward to getting this feature into your hands!

In Planning
December 02, 2020 02:27 PM

129 Replies
ErikKoedijk
Member

I upvoted this idea too. 

 

We'd prefer about 10 decimal places. Please HubSpot, this would be very useful for us. 

lindahl
Contributor | Diamond Partner

Please, this is crucial to some industry, we have clients that sell servers and they charge per hour, like $0.024/core/day.

dflynt
Participant

We desperately need to go to 4 decimal points.  Our business is a business of pennies.  We may be selling treatment of 1,000,000 O-rings for something like $0.0055 each.  In the US, Germany, and Mexico we are quoting in 1,000s, but we are being told that this is illegal in Brazil.  Until this is changed we cannot use HubSpot CRM in Brazil.  Please make this change ASAP.

 

Thank you so much,

 

Darren

LPL
Member

Please increase the number of accepted decimals to the calculation of taxes %.

Quebec taxes is 3 digits after the coma.... Hubspot only take in consideration 2 digits... meaning that the calculation is inacurate.

CANADA TAXE = TPS = 5%

QUEBEC PROVINCE TAXE = TVQ = 9.975%

 

This affect all Hubspot Customers who must calculate Quebec province taxes... 

 

thanks,

LP

HPR
Member

Thank you for bringing this up! We have the same issue as we offer API calls. Costs per call are below the 2 digits right of the decimal. The calculation works, but in e.g. quotes the costs per unit show zero, which is incorrect and could lead to an issue with the prospect. 

Daniel_Robinson
Member

YES!!!!

 

I'm in manufacturing and prices are negotiated to fractions of a cent at high volumes.  Having prices round to the nearest cent is quickly becoming a big roadblock to using Hubspot (which I love).  Think about this, the clients who would negotiate to fractions are generally those with the buying power to do so, aka....your biggest accounts.  If Hubspot doesn't work for your bigget accounts, you've got a problem.  

 

Many companies sell at high volumes with fractions of cents, it would only open doors to new clients for Hubspot to make this change.

Borrasv
Member

I can not understand why Hubspot do not updated the option to four decimals more. It is not complicated because it arlready exist to select 1 or 2 more decimals, why not until four.

 

If you want to connet woocommerce we have a great problem!!!

 

There are many activities which need this options to their customers. I am really very angry!!!

ethankopit
HubSpot Product Team
 
RSullivan
Member

Without a doubt, this functionality is required.  Line item unit pricing to 4 decimal places ($0.0001) comes into play all too often.  That being said, the price related fields should NOT show 4 decimal places for every entry.  It should default display two decimal places UNLESS a price is entered that is 3 or more decimal places long.  If it's 3, 3 are displayed.  4?  4 are displayed.  5 or more?  rounded to the 4th decimal place.  This could be entended to 5 or more for display, or simply have it display the exact # of decimal places entered by the user (2 minimim if 1 or none are entered).

AOakley
Member

We need this urgently, on the verge of switching CRM's if we don't get this incredibly basic feature soon, any idea when it will be available?

pblessing
Participant

HubSpot team - so glad to see that this idea is in planning.  Can you post an update to the plan?   Seems like this is a pretty big opportunity for lots of us HubSpot users.

Aksu52
Participant

Hello community, is there already an update or a date for completion?

ThierryCalderon
Contributor | Diamond Partner

upvote- Need it to quote, as i need tax for each product too

Please add decimal numbers as unit options for products. 

 

lucasfmsarmento
Participant

Please guys, I'm trying really hard to use this feature.... but some basic stuff is clearly missing.

 

It should be obvious that under 1 cent pricing is required, so many business old and new price this way. From materials to APIs...

 

 

AOakley
Member

Brian Halligan (CEO of Hubspot), actually replied to a facebook comment of mine yesterday about this, so very much hoping that this issue will get resolved ASAP, such a small change that will make a big difference to the usability of Hubspot for a lot of people!!

 

IMG_A0473251209C-1.jpeg

AlexiaCooper
Member

I also need this feature. Sad to see it has not been implemented yet. 

DRudnick
Member

We are also in dire NEED of three to four decimal places for cents...... Looking forward to an update soon I hope. 

DuraLaneCEO
Member

We urgently need this also for our product list.   It is inhibiting our ability to use the system - and we really like it otherwise.

lucasfmsarmento
Participant

Hi everyone,

 

Good/bad news, make of it what you will.

 

We have been experimenting with creating and associating line items to deals using the API. And as it turns out, the API does accept values with more than two decimal places for the price and cost properties of products.

 

lucasfmsarmento_0-1615919451494.png

 

As per the screenshot above:

Net Price = R$18.360

Unit price = R$0,20

Quantity = 90.000,00

 

Which could either be a case of bad math or Hubspot's DB, actually saves the value as a float value (0.204) and the decimal places restriction only exists on the front-end/UI.

 

Which should be even easier to fix.

 

 

 

 

CTurhan
Member

I have an add-on to our SaaS product that is charged from 0.00025 USD/min.  I would need 5 decimal points. At the minimum 3 decimal points.

 

I would love to be enrolled in Beta stages as this request is urgent.