HubSpot Ideas

Johannes1991

Ability to turn on / off the "Press Enter to Send Message" function in Chat.

It would be great to have the option, as you do in Linkedin, to toggle this on / off per user.

Sometimes it is easy to accidentally press Enter or want to start a new line and instead you send a chat message.

Screenshot 2019-08-07 at 13.54.46.png

27 Replies
Time2Move
Member

100% +1 on this. It's unacceptable IMO that this feature request is 4 years old. It's not that much more effort to click `send` manually. It prevents such embarrassment.

KTheill
Member

Agree, half messages seem extremely unprofessional.

NMarinho
Participant | Diamond Partner

Yes, definitely needed 👍

NEden
Participant | Platinum Partner

Our client are very keen for this! Please develop

AMotiwalla
Member

I'm begging for this feature! 🙏🏾

 

Since half the time I'm using the conversations box for email (which does not auto-send upon "return") and half the time for chat, the muscle memory causes so many half-chats 

 

please!

AMartiny
Member

Agree, having an option for sending with command/control + enter would be amazing!

Switching from e-mail to live chat means a lot of accidental sending, would be nice to have the same behaviour.

AGolden8
Member

Please fix this, It is such amateur hour to have this feature work like this- the enter button should not actually send the message - LinkedIn fixed this on their site 10 years ago