Ability to subscribe to all status updates

This idea concerns the HubSpot status page https://status.hubspot.com/

 

Right now it is possible to subscribe to email updates for individual ongoing incidents, but there is no general email subscription option. The idea is to receive an email notification whenever anything whatsoever is reported on status.hubspot.com

 

As per the page footer, the HubSpot status page is a service provided by statuspage.io

 

Looking at other companies who provide status pages via statuspage.io , you can see that they provide this type of functionality. Examples are the following:

 

On all of these pages, it is possible to subscribe for email updates.

 

The option to receive automatic email status updates would help customers to stay on top of HubSpot status updates.

HubSpot updates
3 Replies
jpollock
New Contributor

As Vbrech mentioned above, offering the ability for customers to subscribe to the status page is common practice.

 

Here are directions on how to set it up directly from Statuspage's help center:

https://help.statuspage.io/help/email-and-sms-notifications

 

It would be very beneficial to receive an email alert whenever something is amiss, rather than "...to visit the page periodically and use the information there as an incident history," as suggested by HubSpot support staff.

Jourdain
New Member

yes this is so basic to setup please do thanks,

jpollock
New Contributor

An email alert would've sped up our search to determine why our leads weren't routing properly yesterday.

 

Instead we had to stumble upon this:

Screen Shot 2019-08-19 at 3.06.34 PM.png