HubSpot Ideas

vbrech

Ability to subscribe to all status updates

This idea concerns the HubSpot status page https://status.hubspot.com/

 

Right now it is possible to subscribe to email updates for individual ongoing incidents, but there is no general email subscription option. The idea is to receive an email notification whenever anything whatsoever is reported on status.hubspot.com

 

As per the page footer, the HubSpot status page is a service provided by statuspage.io

 

Looking at other companies who provide status pages via statuspage.io , you can see that they provide this type of functionality. Examples are the following:

 

On all of these pages, it is possible to subscribe for email updates.

 

The option to receive automatic email status updates would help customers to stay on top of HubSpot status updates.

12 Replies
jpollock
Member

As Vbrech mentioned above, offering the ability for customers to subscribe to the status page is common practice.

 

Here are directions on how to set it up directly from Statuspage's help center:

https://help.statuspage.io/help/email-and-sms-notifications

 

It would be very beneficial to receive an email alert whenever something is amiss, rather than "...to visit the page periodically and use the information there as an incident history," as suggested by HubSpot support staff.

Jourdain
Member

yes this is so basic to setup please do thanks,

jpollock
Member

An email alert would've sped up our search to determine why our leads weren't routing properly yesterday.

 

Instead we had to stumble upon this:

Screen Shot 2019-08-19 at 3.06.34 PM.png

 

SeanHenri
Top Contributor | Diamond Partner

Would also love to plug this into Slack

DenizRichard
Member | Platinum Partner

Competitor CRM providers have this feature and looking at the original post seems it would be fairly straightforward to implement. C'mon let's have this! 😄

GregZ
Member

yeah, @SeanHenri is right on.  We NEED a Slack integration for this.  The business started experiencing problems with HubSpot earlier this week and I had to check the status page... not cool.  Would have been better for us to communicate to the business user impacting events.  

etuores
Participant | Elite Partner

We are also interested in having some sort of subscription option for HubSpot status. Our client has been asking for this. It would be great to have the following options

  • Subscribe via email
  • A simple API so that we can add the status to client dashboards
  • Slack integration
Greggy
Member

Yesssss 

we badly need this infos. 

Thanks in advance, 

JBrusse
Member

Hubspot team, any feedback if this is coming soon?

AndrewCampbell
Member

Just purchased HubSpot - am SUPER SURPRISED this functionality does not exist.

RSS feed subscription to status pages for example (which can then be used to directly integrate with slack's RSS feed integration) is available for Zoom, Zapier, OnceHub/ScheduleOnce, Typeform (just to name the apps we use!). They also usually implement email/phone/twitter etc subscription options...

In this day and age, having to MANUALLY check a status page website to see if a mission-critical system is experiencing (possibly silent) issues and errors is incredibly surprising, especially since I imagine this is an easy thing to implement.

Kasimir7
HubSpot Employee

This is currently not possible. 
However, it's beeing addressed to the Product Team. 

JeanSchwabFin
Member

Basic feature that definitely needs to be implemented as HubSpot is constantly facing performance issues.