This idea concerns the HubSpot status page https://status.hubspot.com/
Right now it is possible to subscribe to email updates for individual ongoing incidents, but there is no general email subscription option. The idea is to receive an email notification whenever anything whatsoever is reported on status.hubspot.com
As per the page footer, the HubSpot status page is a service provided by statuspage.io
Looking at other companies who provide status pages via statuspage.io , you can see that they provide this type of functionality. Examples are the following:
On all of these pages, it is possible to subscribe for email updates.
The option to receive automatic email status updates would help customers to stay on top of HubSpot status updates.
As Vbrech mentioned above, offering the ability for customers to subscribe to the status page is common practice.
Here are directions on how to set it up directly from Statuspage's help center:
It would be very beneficial to receive an email alert whenever something is amiss, rather than "...to visit the page periodically and use the information there as an incident history," as suggested by HubSpot support staff.
yes this is so basic to setup please do thanks,
An email alert would've sped up our search to determine why our leads weren't routing properly yesterday.
Instead we had to stumble upon this:
Would also love to plug this into Slack
Competitor CRM providers have this feature and looking at the original post seems it would be fairly straightforward to implement. C'mon let's have this! 😄
yeah, @SeanHenri is right on. We NEED a Slack integration for this. The business started experiencing problems with HubSpot earlier this week and I had to check the status page... not cool. Would have been better for us to communicate to the business user impacting events.
We are also interested in having some sort of subscription option for HubSpot status. Our client has been asking for this. It would be great to have the following options
we badly need this infos.
Thanks in advance,
Hubspot team, any feedback if this is coming soon?
Just purchased HubSpot - am SUPER SURPRISED this functionality does not exist.
RSS feed subscription to status pages for example (which can then be used to directly integrate with slack's RSS feed integration) is available for Zoom, Zapier, OnceHub/ScheduleOnce, Typeform (just to name the apps we use!). They also usually implement email/phone/twitter etc subscription options...
In this day and age, having to MANUALLY check a status page website to see if a mission-critical system is experiencing (possibly silent) issues and errors is incredibly surprising, especially since I imagine this is an easy thing to implement.
This is currently not possible.
However, it's beeing addressed to the Product Team.
Basic feature that definitely needs to be implemented as HubSpot is constantly facing performance issues.
Very basic. We have services that relay customers to hubspot via api and it makes no sense whatsoever to check for updates. We should be notified of disruptions to service so we can take appropriate action. Thanks
This feels like such a very basic thing for status pages that almost every other saas company has implemented. It also appears the page is hosted on Atlassian Statuspage. This is a configurable feature in Atlassian Statuspage last time I checked. This shouldn't be difficult to setup for Hubspot customers.
My wish list:
As an admin, I would like to post automated status notifications to a Slack channel so the team knows proactively there is an incident and doesn't have to reach out to ask.
This would be a fantastic feature - similar to what Asana does @ subscribe to updates here: Asana Status
Super basic request particularly for a company that is going hard after Enterprise clients. I just signed up for free VisualPing.io updates for both the Incident History page and the Status page to receive emails for changes. It seems more than a little strange that we can't do that within the HS system.
Still hopeful this can be added to the roadmap. At a minimum start by beta testing this function with Enterprise customers...they pay enough to warrant some indication that what they are paying a premium for is not working as expected.
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