Ability to set default fonts and font sizes in email sent from within the CRM

There should be a way to set the default font and font size in the Email client within the CRM?

HubSpot updates
Ability to set default fonts and font sizes in email sent from within the CRMHubSpot Product Team
changed to: Idea Submitted
09-09-2019

Hi everyone,

 

Thank you for the time you all have taken to submit, vote and comment on this idea. My name is Vijay Vadlamani and I recently joined HubSpot as a Product Manager in charge of Email and Calling Features within the HubSpot CRM. I'm here to provide an update on this feature request.

 

We hear you loud and clear, and understand the effort (and pain) that is required to manually format every email you send out. The team is currently working on core performance and infrastructure related improvements that will not only make current email experience faster but also will enable us to deliver new functionality quicker going forward.

 

While I cannot provide an exact timeline at this point, your feedback will help us prioritize this feature. Thank you for your patience and I will keep you all posted on our progress.

 

Regards,

Vijay Vadlamani

Ability to set default fonts and font sizes in email sent from within the CRMHubSpot Product Team
changed to: In Planning
3 weeks ago

Hi everyone, 

 

I have some good news for you all! We are picking this up now and hope to have this feature delivered by end of the month. I will reach back in a couple of weeks to recruit users for a beta test run. 

 

Thank you for all your feedback and I'll stay in touch. 


Regards,

Vijay Vadlamani

94 Replies
selikas
Occasional Contributor

I would like to set the default font size seen when sending an email from a contact record to 11, without having to change it manually each time. It is currently 9 which is too small.

LCSKMiller
Regular Contributor

Hey Michael,

 

It's under Content > Content Settings > Colors and Fonts. You can specify your font and font size here. Or do you mean on the Sales side only?

sebavicto
Occasional Contributor

no one answer ? I've the same request/need

sebavicto
Occasional Contributor

I cannot find it where exactly do you mean?

benrose
New Member

Hi Agree

 

Emails sent from CRM says default font is sans serif but it's actually helvetica.

 

I would have thought being able to adjust the default font and size would be a basic/obvious feature!

selikas
Occasional Contributor

It's very annoying and makes my emails look unprofessional!

 

Simple and essential feature missing from the CRM

glenn-karlsen
New Member

Ping. Me too!

danielle-tiab
New Contributor

I agree - I think setting a default font and size is a no-brainer, can't believe its a feature that's missing from such a comprehensive CRM in so many other ways. It's making sales emails look unprofessional and off-brand - or requires manual input from the sales team which wastes time/is subject to human error. 

 

Whilst we're on the topic, I'd also like to see more fonts available across the whole of Hubspot CRM & Marketing packages.  We have had to use a completely different font for the marketing and CRM emails compared to the rest of our branding (inc. website etc), as there are only 5 or so very basic fonts to choose from at the moment.  It would be nice to be able to appear polished and consistent throughout all our marketing efforts.  

dorso
Occasional Contributor

This obvious feature should be available.  Please add functionality for default Sales email font styles.

DanAt3DV
Regular Contributor

Adding my name to the list of people who would like to be able to control the default font. Whilst sequences and templates are a great time saver, having to manually adjust font type, size and colour is making the functionality redundant.