Ability to set default fonts and font sizes in email sent from within the CRM


There should be a way to set the default font and font size in the Email client within the CRM?

105 Replies
Status updated to: In Beta
HubSpot Product Team

Hello everyone,


The beta is now live! For those who reached out to me via a direct message on the forum with their Hub ID. you are now in beta! More details on how you can enable this feature here - https://knowledge.hubspot.com/connected-email/edit-the-font-in-your-crm-emails


For those who have reached out but did not share your portal ID, please email me again with your Hub ID. 


Thank you,



Vijay, I sent you an email to see if we could join the beta.   Also, can you please provide a status update?  It looks like it's beena  few weeks since the last one.  Thanks!


Hi Vijay,


Does a thread exist to fix the issue with Sales template formatting as well? Fixing the font appearance when sending emails from the CRM should include templates.  Why does the same template sent to a Gmail and an Outlook client appear differently?


HS will now charge me double for additional Sales seats but this can't be fixed.?


Status updated to: Delivered
HubSpot Product Team

Hi everyone, 


We rolled this out to everyone yesterday, so changing the status to Delivered. Thank you for your feedback and patience during this process.





@Vijay will this apply to fonts in sequences?