Ability to see who merged records and separate permissions

tverdokhlib1

It's a big problem, that somebody from a company merged Company (or other Objects) records and HubSpot doesn't provide information on who did this.

 

Also, it would be great to have a separate permission, that Super Admin can turn on or turn off for users who can merge records. At the moment there is no functionality to do it. As I know, everybody who can Edit records can merge them. It's weird because somebody can mistakenly merge records.

HubSpot Updates
Delivered
November 20, 2025 07:50 AM

Hi there! My name is Hallie, and I'm a Program Manager on the CXM Team. This feature is now live! In addition to having permissions over who can merge what type(s) of object(s), merge history on the record will also show which user merged a record. 🙂

In Beta
August 27, 2025 09:39 AM

Permissions for who can Merge Contacts, Companies, Deals, Tickets, and Custom Objects is in beta. See more details here.

In Planning
November 13, 2023 09:59 AM

Thank you for the feedback! We agree that it's important for Merging to be a separate available permission. We plan to solve for this as part of our 2024 roadmap. Stay tuned for more updates!

3 Replies
MarkMiller
HubSpot Product Team

Thank you for the feedback! We agree that it's important for Merging to be a separate available permission. We plan to solve for this as part of our 2024 roadmap. Stay tuned for more updates!

AmandaBaker
HubSpot Product Team

Permissions for who can Merge Contacts, Companies, Deals, Tickets, and Custom Objects is in beta. See more details here.

hhiggins
HubSpot Product Team

Hi there! My name is Hallie, and I'm a Program Manager on the CXM Team. This feature is now live! In addition to having permissions over who can merge what type(s) of object(s), merge history on the record will also show which user merged a record. 🙂