Many of the Hubspot supplied industry types on the Company object are not relevant for us and we would like to reduce the list down to just those relevant for our business. Currently it's only possible to add Company Industry types, not to remove them. I can see other similar questions around this in the forum so I think we aren't alone in this need. Could this be considered as a feature improvement? Many thanks.
I think being able to delete is nice, maybe even just hide so it can be added back in the future if needed.
Also, while it's nice to add new industries manually, it would be nice if the Industries were updated globally to include emerging industries (like AI)
I came up with a workaround for my clients because they really traget about a dozen indutsries and the rest are a bad fit. I took the native list Hubspot AI populates, grouped the applcable into the dozen target industries specific to clinet, made those a drop down, and made a workflow.
1. If industry is known enroll
2. Branch logic was dependent on the dozen target industry where in some cases multiple Hubspot industry values were bucketed to one branch. Last was if none of the above match, other (aka bad fit).
3. On each branch, set new industries specific to clinet property from a short list dropdown.
Now go back to the native hubspot industry property in settings and change the access to private to super admins only so your team won't add it to views, lists, reports, etc.
This would really be nice to be able to do. The industry list is way too long and we really need to be able to hide or delete all the industries we dont need. I dont really understand why this has to be disabled.
@SOram I think I have a work around fo you. With new property settings, you can filter the drop down options and hide unwanted values from users. In the property editor, Conditional Options tab, you can limit the available options given another value like life cycle stage (or another property in your CRM with less options).
I will note that Hubspot is trying to enrich this field at creation if you have the below box checked in Company settings. The AI is still going to use the full list but if your users manualy change, then they will only have your applicable short list.
Thank you for the suggestion LizO, however I, and everyone else commenting on this Idea, do not want a workaround. We want to be able to go through the list of Industries given by HubSpot, and 'hide' the ones that are not relevant for our companies. We should not have to create workflows or link Industries to other property values to be able to do this.
Totally agree that the option to hide would be great! Then we can add back existing properties if required in future. This would be a great solution, rather than a workaround. Hope it could be considered for a new future system upgrade.
Just adding to this to say that being able to hide/delete the industries on the company list would be great. We have a small subset of industries and we also want them to match another system we use for resourcing and they're buried in amongst industries that are completely irrelevant making it harder than necessary when employees create a contact.
Workarounds are all well and good but I don't understand why we can't just turn off some of the properties.
Having too many/often irrelevant industry options will result in dirty data and useless reporting. The point of a CRM is to have useful data and this negates that. Not sure why HS wouldn't allow this, especially as every business I've ever worked in has their own custom industries list.