HubSpot Ideas


Ability to redirect to multiple thank you page based on form response

On a form, there is a field with two different responses, which helps to determine the ideal customer. It is very important to have the feature to redirect a visitor to separate thank you pages based on the response. To B2B customers, we sell our products directly but to B2C customers, we redirect them to e-commerce channels (such as eBay or Amazon). In this case, both the types of customers are important. We can use one landing page and form to target both types of audiences to promote the product but redirect them to the relevant offer/content based on the response.


Mises à jour HubSpot
April 10, 2017 05:17 AM

Migrated from legacy feedback forum with 128 votes.


I have a form with a field that asks a question with two different responses. It would be good to have the functionality to redirect to separate thank you pages based on the response.


For example, if Mr Lead chooses answer A, they will go to thank you page A, if they choose answer B, they will go to thank you page B.


This would allows us to present our leads with content that truly is relevant to them.

108 Commentaires

Wanted to pile on here and say that our team would love a feature similair to this. The ability to display a different meeting link based on the values in a form submission. We use a third party to do this now and are running into a lot of issues because of this.


Keeping up the energy...  This would solve so many different problems.  


Could we at least get an update please?

HubSpot Employee

Posting on behalf of two separate individuals requesting for this feature! Being able to redirect based on various form responses would be a tremendous benefit to personalising experiences for leads. Additionally, would be great to have personalisation tokens possible on the thank you page. 



I also support this idea. 

This feature is much- needed.


I'm having an issue trying to get my form to redirect based on the embed examples, here's what I have:

<script charset="utf-8" type="text/javascript" src="//"></script>
    region: "na1",
    portalId: "XXXXXXXX",
  onFormSubmit: function($form) {
var choice = $('input[name="accredited_investor"]:checked').val();
if (choice == 'Yes I qualify as an accredited investor') {
window.location = '';
} if (choice == 'No I do not qualify as an accredited investor'){
window.location = '';

Any Ideas?


Seems a simple change for HubSpot to implement that results in a huge benefit for customers (as indicated by the number of comments and upvotes).

Indeed, HubSpot themselves actually implements this idea on their own home page (I assume through the custom embed code that other people have shared). If you go to their book a demo form and select company size = 1, you get one thank you page, whereas if you select company size = 10000+ and you get a different thank you page. 

Can we please get this functionality implemented for users without the need to loop in developers? 

Contributeur | Partenaire solutions Diamond

This is very much needed.  As a solutions partner and user, this would be huge. @Shay do you have an update on this by chance? If/Then logic is throughout Hubspot. We now need it in form redirects.


Please add this as a feature. I have been trying various solutions and have not had any success.