Ability to redirect to multiple thank you page based on form response
On a form, there is a field with two different responses, which helps to determine the ideal customer. It is very important to have the feature to redirect a visitor to separate thank you pages based on the response. To B2B customers, we sell our products directly but to B2C customers, we redirect them to e-commerce channels (such as eBay or Amazon). In this case, both the types of customers are important. We can use one landing page and form to target both types of audiences to promote the product but redirect them to the relevant offer/content based on the response.
I’m Ian, the Product Manager for HubSpot’s Forms tool.
Thanks to all of you tha have expressed interest in participating in user testing. You're welcome to continue expressing your interest here. I'll reach out to you directly when we have opportunities to participate.
Any news about this feature request will be relayed on this thread, so stay tuned!
I’m Ian, the Product Manager for HubSpot’s Forms tool.
Thank you all for taking the time to submit, upvote, and comment on this Idea. We hear you loud and clear, and we agree that this functionality is important. We are currently evaluating how our team will implement this idea. If you're interested in participating in user testing, just reply to this thread.
Any news about this feature request will be relayed on this thread, so stay tuned!
I have a form with a field that asks a question with two different responses. It would be good to have the functionality to redirect to separate thank you pages based on the response.
For example, if Mr Lead chooses answer A, they will go to thank you page A, if they choose answer B, they will go to thank you page B.
This would allows us to present our leads with content that truly is relevant to them.
I have a form with a field that asks a question with two different responses. It would be good to have the functionality to redirect to separate thank you pages based on the response.
For example, if Mr Lead chooses answer A, they will go to thank you page A, if they choose answer B, they will go to thank you page B.
This would allows us to present our leads with content that truly is relevant to them.
I came across this issue today and tried to do a work-around using smart content on the thank you page, but unfortunately lists don't update right away and it didn't work. I would love to see this feature in a future Hubspot update.
I agree - This is a functionality we have in Wordpress that I am just now realizing we do not have in Hubspot. It's a major issue when trying to filter and direct qualifying leads.
I thought of creating a list of people who had said 'Yes' in the form and then making smart content on the thank you page for people who were in the list of people who had said 'Yes', but the list just can't update itself in the split second between someone submitting the form and viewing the thank you page, so everyone sees the default text regardless of their answer on the form.
It would be awesome to have this. It's frustrating to have to jump into the middle of a workflow to manually send people more information if they check "yes" on a form versus if they check "no".
This would make life so much easier. Instead of us having to send users to a generic thank you page, we could do some serious funneling to pointed content.
I was directed to this idea when I was checking into using two buttons on a form. We've been using a Survey Monkey integration to collect info in HubSpot, but the connection isn't robust enough. So, we're building an application form using landing pages. Mimicing Survey Monkey, we want break it into multiple pages, and are doing so by redirecting the submission to the next page. The element we're missing is being able to give the applicant the option to navigate back to the previous page. Would really like to be able to have 2 buttons so we could add the BACK and NEXT functions.
YES WE NEED THIS. We need to send unqualified people to a different landing page and qualified people to a different landing page. This will help with Facebook/LinkedIn tracking so we can track those effectively as well.
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