Ability to redirect to multiple thank you page based on form response

pingle

On a form, there is a field with two different responses, which helps to determine the ideal customer. It is very important to have the feature to redirect a visitor to separate thank you pages based on the response. To B2B customers, we sell our products directly but to B2C customers, we redirect them to e-commerce channels (such as eBay or Amazon). In this case, both the types of customers are important. We can use one landing page and form to target both types of audiences to promote the product but redirect them to the relevant offer/content based on the response.

 

92 Replies
BrunoG
Member

I agree, We need of this solution ! 

StefKnapp
Participant

We really need this as well. Any update on adding this feature?

MicKeller
Member

I really second this idea!

In the meantime, I tried my hand at @anders_grove's solution. However, it does not seem to work...

Can anybody explain to me, where I failed?

<!-- [if lte IE 8]>
<script charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/v2-legacy.js"></script>
<![endif]-->
<p><script charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/v2.js"></script> <script>
hbspt.forms.create({
region: "xxx",
portalId: "xxxxx",
formId: "xxxxx",
onFormSubmitted: function($form) {
var choice = $('select[name="hs_persona"]').val();
if (choice == 'persona_9') {
window.location.href = 'Link to HubSpot Sales document 1';
} else if (choice == 'persona_8'){
window.location.href = 'Link to HubSpot sales document 2';
} else if (choice == 'persona_4'){
window.location.href = 'Link to HubSpot sales document 3';
}
}
});
</script></p>

It would be greatly appreciated!

matt1406
Member | Diamond Partner

Yes Please! I've had to use 3rd party options like JotForm for this, and their integration with HubSpot has lots of gaps on triggering subsequent workflows on form submissions.

milliet
Participant

WHY IS THERE NOT A SOLUTION TO THIS PROBLEM AFTER SO MANY YEARS?
HUBSPOT WHAT ARE YOU DOING???

Sophie19
Member

For lead qualification (amongst other things) this is absolutely vital! Is there still no update from Hubspot on this feature or at least the ability to work around it via workflows? Really keen for this functionality 

Damien
Contributor | Diamond Partner

This is a much needed feature.

One of our clients is using a quiz as their main source of leads. 

People fill in the quiz to see whether they qualify, and if so, which of the client's services would be the best fit. 

Even though we can create a nice multi step quiz form with a HubSpot module, there is no way to redirect the user to a specific URL based on their answers. 

As others have said, this is basic functionality in almost all form builders on the market. 

So we have had to use JotForm and integrate all of our answers with HubSpot - hundreds of dollars per year for a separate subscription, and a major drawback is that Jotform cannot contain the HubSpot tracking code, so every lead that comes through the quiz is marked as "Offline" in HubSpot sources because they've come through the API (even though the form is embedded on a HubSpot landing page), so now we are also missing out on HubSpot's source tracking. 

We are now looking into Outgrow as an alternative, but it's going to cost at least $85/mo to have the full HubSpot integration and be able to map custom fields. 

If only HubSpot forms were able to redirect people to a URL based on conditional logic we could do all of this within HubSpot.

TLove_280Group
Member

Morning... 

 

Do we have any idea if/when this will be reviewed or created.

 

I need a form to link out to multiple landing pages depending on the responses in the form. I can't use one form as it will impact my reporting as I am using Google Tags and FB pixels on those specific thank you landing pages as they are tracking my conversions.

 

Is there any work around if this is not something coming up soon.

victoriadubinsk
Member

Yes! Working in B2B I have this exact problem. Are there any updates on this?

MKofman
Member

We need this functionality bad. Here's our use case:

 

If user replies A then confirmation page 1 loads. This does not trigger a conversion.

If user replies B then confirmation page 2 loads. This triggers a conversion.

JSantafé
Member

This, please. It cannot die, it's so needed!

milliet
Participant

its been 4 years why is it still 'being reviewed' the status is misleading, there would have been an outcome by now- what is it?