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Ability to log emails to a custom object record when using Outlook Add-ins

VSonne

Currently Outlook users can only log emails to primary object records like contact or company records in HubSpot when using the desktop or 365 add-ins.  It would be very beneficial to HubSpot users if they could also log emails directly to custom object records when emailing from Outlook.  Custom objects are becoming more popular, and this feature would be helpful for HubSpot users who rely heavily on custom objects. 
Thank you!

Atualizações da HubSpot
Status atualizado para: Delivered
November 20, 2025 11:07 AM

Hi everyone - We have rolled out this feature to all! Please open a new Idea for any future enhancements. Thank you!

Status atualizado para: In Beta
June 17, 2025 07:43 AM

Hi everyone, 

 

This is Naz from HubSpot's product team. This functionality is now available in a beta: Apply Activity Logging Defaults to External Email. 

 

Thank you all for your feedback!

47 Comentários
JAlexopoulos
Participante
Yes, please make some progress with this need.
CBeers
Membro

HubSpot needs to make this a priority ASAP. Custom Objects are integral parts of our business that needs proper reporting and proper automatic email logging. This is a flaw that needs fixing.  

JAlexopoulos
Participante
Support the request.
GEiselt1
Participante

Bumping this idea up. I saw a beta mentioned earlier in this thread, but can't find it on the platform. Has there been any progress made on this?

jcal03s
Membro

another bump here! would save a tremendous amount of time for us.

Status atualizado para: In Beta
NazM
Equipe de Produto da HubSpot

Hi everyone, 

 

This is Naz from HubSpot's product team. This functionality is now available in a beta: Apply Activity Logging Defaults to External Email. 

 

Thank you all for your feedback!

Status atualizado para: Delivered
NazM
Equipe de Produto da HubSpot

Hi everyone - We have rolled out this feature to all! Please open a new Idea for any future enhancements. Thank you!