Ability to log emails to a custom object record when using Outlook Add-ins

VSonne

Currently Outlook users can only log emails to primary object records like contact or company records in HubSpot when using the desktop or 365 add-ins.  It would be very beneficial to HubSpot users if they could also log emails directly to custom object records when emailing from Outlook.  Custom objects are becoming more popular, and this feature would be helpful for HubSpot users who rely heavily on custom objects. 
Thank you!

HubSpotからのアップデート
ステータスに更新: Delivered
November 20, 2025 11:07 AM

Hi everyone - We have rolled out this feature to all! Please open a new Idea for any future enhancements. Thank you!

ステータスに更新: In Beta
June 17, 2025 07:43 AM

Hi everyone, 

 

This is Naz from HubSpot's product team. This functionality is now available in a beta: Apply Activity Logging Defaults to External Email. 

 

Thank you all for your feedback!

47件のコメント
JAlexopoulos
参加者
Yes, please make some progress with this need.
CBeers
メンバー

HubSpot needs to make this a priority ASAP. Custom Objects are integral parts of our business that needs proper reporting and proper automatic email logging. This is a flaw that needs fixing.  

JAlexopoulos
参加者
Support the request.
GEiselt1
参加者

Bumping this idea up. I saw a beta mentioned earlier in this thread, but can't find it on the platform. Has there been any progress made on this?

jcal03s
メンバー

another bump here! would save a tremendous amount of time for us.

ステータスに更新: In Beta
NazM
HubSpot製品開発チーム

Hi everyone, 

 

This is Naz from HubSpot's product team. This functionality is now available in a beta: Apply Activity Logging Defaults to External Email. 

 

Thank you all for your feedback!

ステータスに更新: Delivered
NazM
HubSpot製品開発チーム

Hi everyone - We have rolled out this feature to all! Please open a new Idea for any future enhancements. Thank you!