HubSpot Ideas

VSonne

Ability to log emails to a custom object record when using Outlook Add-ins

Currently Outlook users can only log emails to primary object records like contact or company records in HubSpot when using the desktop or 365 add-ins.  It would be very beneficial to HubSpot users if they could also log emails directly to custom object records when emailing from Outlook.  Custom objects are becoming more popular, and this feature would be helpful for HubSpot users who rely heavily on custom objects. 
Thank you!

Actualizaciones de HubSpot
Estado actualizado a: In Beta
June 17, 2025 07:43 AM

Hi everyone, 

 

This is Naz from HubSpot's product team. This functionality is now available in a beta: Apply Activity Logging Defaults to External Email. 

 

Thank you all for your feedback!

46 Comentarios
JAlexopoulos
Participante
Yes, please make some progress with this need.
CBeers
Miembro

HubSpot needs to make this a priority ASAP. Custom Objects are integral parts of our business that needs proper reporting and proper automatic email logging. This is a flaw that needs fixing.  

JAlexopoulos
Participante
Support the request.
GEiselt1
Participante

Bumping this idea up. I saw a beta mentioned earlier in this thread, but can't find it on the platform. Has there been any progress made on this?

jcal03s
Miembro

another bump here! would save a tremendous amount of time for us.

Estado actualizado a: In Beta
NazM
Equipo de producto de HubSpot

Hi everyone, 

 

This is Naz from HubSpot's product team. This functionality is now available in a beta: Apply Activity Logging Defaults to External Email. 

 

Thank you all for your feedback!