HubSpot Ideas

VSonne

Ability to log emails to a custom object record when using Outlook Add-ins

Currently Outlook users can only log emails to primary object records like contact or company records in HubSpot when using the desktop or 365 add-ins.  It would be very beneficial to HubSpot users if they could also log emails directly to custom object records when emailing from Outlook.  Custom objects are becoming more popular, and this feature would be helpful for HubSpot users who rely heavily on custom objects. 
Thank you!

36 Commentaires
jamesle
Participant | Partenaire solutions Diamond

Yes this idea is crucial for custom objects to achieve parity with default objects.

jj12stars
Contributeur

We have a very important process built in a custom object. We need to be able to add email conversations to the records. 

JAlexopoulos
Participant

Can not believe that this is not a standard feature. Very disappointed.

CSeabolt
Participant

Absolutely a must!  

RitcheFlores
Membre

A must-have feature.

SHirschkron
Membre

We need this feature for a custom object.

MFall13
Contributeur | Partenaire solutions Platinum

Need ability to add email conversations to custom object records via associations in the sales extension.

jj12stars
Contributeur

Any update on this? This adds hours of work to my team to have to go to contact records and add the association. Please get this done!

JAlexopoulos
Participant
100% in support for this. It is time that HS made Custom Objects a standard feature vs a 2nd class citizen and thus making it labour intensive to use.
Lofman
Membre | Partenaire solutions Platinum

This would be a great addition. Extremely useful!

 

KBrownBSI
Membre | Partenaire solutions Platinum

We could really use this!!

JAlexopoulos
Participant
Agree with the idea. Custom objects need to be treated in the same manner as other feature.
Levi
Contributeur de premier rang | Partenaire solutions Elite

Yes please! 

impivaar
Membre

This would be reallu useful for us too. We are using Custome objects for our installed base of machines and would like to add all service-realted emails directly to the right system, but now need add to emails from the object on Hubspot, which makes the Outlook add-on useless for many users.

JAlexopoulos
Participant
A must feature.
jasonhollis
Membre

Without this feature, we're in trouble. I know you've got a lot going on but it is hard to pay enterprise pricing for a product that lacks the ability to track/log messages to custom objects. We've been configuring HS for 20 days and this might be a reason we have to find another solution. It's a big need for us. Otherwise communication will prove to be confusing.

JAlexopoulos
Participant
It is time that HS treated custom objects as standard features. Without this type of approach, it greatly diminishes the value of offering custom objects.
jj12stars
Contributeur

Any news on this? It seems like a no-brainer.

 

MSchmitz6
Membre

It is critical to be able to log emails/appts to our custom objects.  

Alex_Lind
Membre | Partenaire solutions Diamond

Definitely needed as soon as possible so that the objects are not just data dumps, but work with them for example customer structures is possible.