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Status: Idea Submitted
VSonne
Submitted by Member | Diamond Partner on ‎Jan 4, 2022 1:44 PM

Ability to log emails to a custom object record when using Outlook Add-ins

Currently Outlook users can only log emails to primary object records like contact or company records in HubSpot when using the desktop or 365 add-ins.  It would be very beneficial to HubSpot users if they could also log emails directly to custom object records when emailing from Outlook.  Custom objects are becoming more popular, and this feature would be helpful for HubSpot users who rely heavily on custom objects. 
Thank you!

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6 Replies
jamesle
Participant | Diamond Partner
Participant | Diamond Partner
‎Jan 5, 2022 2:16 PM

Yes this idea is crucial for custom objects to achieve parity with default objects.

jj12stars
Contributor
‎Mar 8, 2022 3:22 PM

We have a very important process built in a custom object. We need to be able to add email conversations to the records. 

JAlexopoulos
Member
‎Apr 18, 2022 10:30 AM

Can not believe that this is not a standard feature. Very disappointed.

CSeabolt
Participant
‎May 9, 2022 10:36 AM

Absolutely a must!  

RitcheFlores
Member
‎Jun 8, 2022 11:49 AM

A must-have feature.

SHirschkron
Member
a week ago

We need this feature for a custom object.