Ability to limit log in based on IP address and get user logs.

It would be good if we can controll log in based on the IP address that user access to the account. 

 

The reason being is our clients wants to limit the access from external net work. This way, we can ensure that the access from external network is secured. 

 

Also, it would be great if we can export or get logs of the user activity withint the account. This way we can track who have taken certain action within the account. 

21 Replies
Occasional Contributor

Agreed, logging from anywhere/any device is a good option to do/track any work in HubSpot without any restrictions. However, we need an additional option to restrict certain users to login within restricted IP address or network. This will increase our security.

 

Also, we need a track of any user account login activity (Eg., Login IP Address, Login or Logout time, active login hours, total activities done for the day ect..)

New Member

Agreed.

Got the same problem. It is necessary for my company to establish a set of approved IPs to access the CRM. 

 

It is a requirement in ISO/IEC 27000 to keep information assets secure. 

 

We really need this...

 

Best!

Occasional Contributor

 Yep, that would be great as we are finding some of our larger clients are asking about it and it could become a sticking point when weighing up competitve solutions.

New Contributor

We have the same requirement. Given the data that may be accessed via HubSpot account, we need a way to make it accessible from within our company's internal network only.

 

Failure to provide this option might result in complete giving up HubSpot.

Regular Contributor

I completely agree with idea. I actually called into Support to see if this was a feature that already existed. It's important for businesses to be able to limit employee access to private information outside of the office. As it stands, our employees could easily log into HubSpot from their home and steal client data. 

We would love a way to block employee access from a different IP. Or, like @Yoshi, at the very least, track employee activity so that if they are logging in at home, we can have record of that. 

New Contributor

I totally agree with this idea. Data usage within a business is very important. This could also affect our company migrating to another CRM since our cliente information is private and very important data.

Regular Contributor
This is really important as we want to transition from ZenDesk to HubSpot's ServiceHub. (Also, please allow this for all paid versions. Security is important no matter what feature set one needs)
New Contributor

+1

New Contributor

Cannot believe this is not a standard feature given current security concerns and GDPR. Come on!

HubSpot Employee

I agree with everyone here that this is an area of improvement for all the security of HubSpot users out there.  Another way that could be more internally developed would be to make changes to all non-admin user's access & permissions based on the timezone, or IP address. Hope this becomes an available feature soon! 

New Contributor

This would be a game changer for us, would mean we can run our intranet on hubspot and restrict based on our fixed IP. 

Occasional Contributor

Is this feature available now? 

Ability to limit log in based on IP address and get user logs.

 

New Contributor

This is a standard feature and it's a shame it's not available at the moment.

Status updated to: In Planning
HubSpot Product Team
 
Regular Contributor
Glad to hear this is in (hopefully short-term) planning! Thank you!
Occasional Contributor

Glad to hear this and thank you Hubspot Team for providing a wonderful support.

New Contributor

Is there an estimate on when this will be availalble?

Status updated to: Not Currently Planned
HubSpot Product Team
 
Status updated to: Not Currently Planned
HubSpot Product Team
 
Status updated to: Being Reviewed
HubSpot Moderator

Hey folks!

 

I'm happy to report our account & settings team is reviewing this feature. Stay tuned to this thread for future developments.

 

Best!
Joe
Ideas Forum Manager