HubSpot Ideas

Yoshi

Ability to have option to enable/disable documents download

Currently, when files are sahred, the file can be downloaded by everyone who got shared with that specific document. 

However, there are certain times that we would not want the files to be shared. 

Thus, it would be great if we have an option to disable the documents to be dounloaded. 

135 Replies
MMessina7
Member
Safe to say they are never going to do it. I dont know why... it is a tiny lift. Should be very little code, yet they've ignored it for years.
Milko
Participant

Must have! Considering switch to another CRM because the lack of this (simple) function and the fact that this has been upvoted for years now. 

interstellarlab
Member

Any update on this?  This would be super helpful.  Just like there is an option to ask for email address to view, would be great to also have option to enable or disable ability to download presentation

MSouissi
Member

Yes please, that's important!! 

LHemery
Member
Still so frustrated by the lack of this SIMPLE function !! Wasting so much
time here. Each time I need to integrate such a doc (and it happens a lot),
I can't help thinking that Hubspot does not listen to its users... Could
make me switch.
marcy730
Contributor

We ended up going with a different file company because of this reason. We use CloudFiles, and they have been really nice so far. It also has an App you can connect to in HubSpot. Just a recommendation. 

ASaigal
Participant

This is such a good example of a large company that gets too large and stops listening (and even responding to) users.  There's great metrics in here that should be more public about the number of people (users) who have requested something with no rationale from Hubspot for why it's not added. A great case study!

samueljturner
Participant

Any potential to raise this again @glencornell? I've come across another client using CloudFiles instead of HubSpot's native docs (mentioned at least once in this thread) and this idea is still getting weekly support 6 years after it was registered.

interstellarlab
Member

@glencornell yes, pleeeeaaase! 🙏

We're forced to use docsend because we can't let people download. I know product features have to always be regression tested and secure etc. but doesn't seem like heavy lift compared to value this would bring to so many people! 

ANazarian
Participant

We definitely need this feature. It is an obvious one. Please implement this.

 

See other upvotes here.

https://community.hubspot.com/t5/Sales-Hub-Tools/Can-you-remove-download-from-documents-in-Hubspot/m...

Gazan
Participant

This is an important feature, especially for startups on HubSpot that want to share investor Decks with a larger audience.

1,000,000 UpVotes from StartUps.

My BrandLens team is still using it as is but is about to start using DocuSend.

SunnyGill
Participant

For everyone on here wanting this function - save yourselves a lot of time, energy and hassle and go and use DocSend - it's a far better software! 
Use this link (https://docsend.com/invite/hywb4ns) and you will get $15 off / or the first month free for non- USD currencies! 

You are welcome 😃 

MoAhmed
Contributor

I've done a quick check, but correct me if I am wrong; files are not downloadable in the view pane (you can't right-click the display and download a PowerPoint deck or PDF).

 

The fix should just be a case of either rendering the download/share buttons or not.

MoAhmed
Contributor

@SunnyGill - while docsend is great, it doesn't work for many firms. And if you wanted a document room, similar to sharepoint, you have to pay hundreds of dollars a month.

ThaisCampbell
HubSpot Employee

+1