Is there any movement on this topic? It seems an obvious, useful, and needed update which is also simple to implement (I know easy to say). Please advise!
I see this request was made over a year ago. Any consideration on updates which would faciliate the reqest? The function seems obvious - if a company might want to share material, and track viewership by page (which HS currently does) then why not disable download, where that tracking and engagement is lost?
Is there a response to the request? I see many others have asked and for each that has, there are dozens if not hundreds who want the function but just haven't communicated the request.
Yessssssssssss, this is insane. Allowing recipients to download a document automatically negates the entire tracking features. **bleep** HubSpot team, simply make the “Download” button optional to the user creating document, and use “display:none” css class to make it disappear when needed. This bad user design, has definitely cost me deals. PLEASE FIX THIS NOW HUBSPOTTTTTT!!!!!
Agree with above posts- no point in sharing and tracking if the audience can download, then feasibly you're only going to get 1 tracked visit per sent document. Why even track?!? This seems to defeat itself. Harder to enable download than it is to just display. This should be the default. There are 1000 ways to share a document, but fewer to show w/out DL. Might need to get a box account to add to this just for this feature.
Agreed, this issue was created by a resdesign of this feature a at ago, and it’s shameful that something that should take an hour of development tops, has been abandoned or ignored.
Still shocked this simple feature is being overlooked by HubSpot. The feature goes against the purpose of this tool, to be able to share a document to be "viewed" and for sender (HubSpot customer) to view stats on viewer's activity. By allowing recipient to download incentivises them to do so, and then provides sender any information or control of confidential documents. Please get it together HubSpot product team, this is an easy fix!!!!!
We host multiple documents within Hubspot and would like to have the ability to prevent viewers frmo downloading the files. Hosting documents as "view only" would be a great feature that many users of the Hubspot system would utilize.
I would support this. Such basic functionality - when you are sharing commercially sensitive documents it is a pre-requisite that you are in control of them.
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