Ability to have option to enable/disable documents download

Currently, when files are sahred, the file can be downloaded by everyone who got shared with that specific document. 

However, there are certain times that we would not want the files to be shared. 

Thus, it would be great if we have an option to disable the documents to be dounloaded. 

HubSpot updates
43 Replies
Arcalea
Occasional Contributor

 Is there any movement on this topic? It seems an obvious, useful, and needed update which is also simple to implement (I know easy to say). Please advise!

Arcalea
Occasional Contributor

Hey all- 

 

I see this request was made over a year ago. Any consideration on updates which would faciliate the reqest? The function seems obvious - if a company might want to share material, and track viewership by page (which HS currently does) then why not disable download, where that tracking and engagement is lost?

 

Is there a response to the request? I see many others have asked and for each that has, there are dozens if not hundreds who want the function but just haven't communicated the request. 

 

Thanks in advance!

Arcalea
Occasional Contributor

I agree - did you ever get a satisfactory answer to your request? 

 

Thanks!

Arcalea
Occasional Contributor

Ok all- I've been told the squeaky wheel gets the grease. So we need frequency and volume to this thread to get the change. Here's my Day 1. 

 

WE NEED THE OPTION TO DISABLE DOWNLOAD!!! WHO IS WITH ME?!!?!?!?!?!?

edmund
Regular Contributor

Yessssssssssss, this is insane. Allowing recipients to download a document automatically negates the entire tracking features. **bleep** HubSpot team, simply make the “Download” button optional to the user creating document, and use “display:none” css class to make it disappear when needed. This bad user design, has definitely cost me deals. PLEASE FIX THIS NOW HUBSPOTTTTTT!!!!!

Schmitt_Matt
Occasional Contributor

Let's do this!

Arcalea
Occasional Contributor

Awesome- day 2 of comments begging for overdue, easy option! Thanks for your help!

aki
New Contributor

Definitely, such function is needed.

 

Because of not having such a function, we are using Box.

The box is much better than Hubspot at this point.

However, Hubspot is better since Hubspot is Marketing Automation.

 

Please be aware that this function is way more important than other functions.

Arcalea
Occasional Contributor

Agree with above posts- no point in sharing and tracking if the audience can download, then feasibly you're only going to get 1 tracked visit per sent document. Why even track?!? This seems to defeat itself. Harder to enable download than it is to just display. This should be the default. There are 1000 ways to share a document, but fewer to show w/out DL. Might need to get a box account to add to this just for this feature. 

 

Please fix this year-old problem ASAP!!

edmund
Regular Contributor

Agreed, this issue was created by a resdesign of this feature a at ago, and it’s shameful that something that should take an hour of development tops, has been abandoned or ignored.

 

HubSpot, let’s make this right!!!!!!!