After a few iterations with the support AI chat bot, it informed of the following:
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The inability to export the primary associated company name is a current limitation of HubSpot’s reporting exports. The name field you see in the on-screen report is part of the UI for readability, but is not included as a selectable export field for CSV.
Best available solution:
Export your report with thePrimary Associated Company ID.
After export, use the ID to join (VLOOKUP/XLOOKUP in Excel or Google Sheets) with a separate export of your full company list, which contains both company IDs and company names.
This will let you reliably attach the correct company name to each contact/record outside HubSpot.
Why is this a problem? I have a report that joins companies with contacts because I need to filter on company type=Customer. I want to export this data sorted by the "Primary Associated Company Name" because at the contact level, we have a myriad of spellings for the company name. I want to sort/group the contact records by the alpha string company name. Currently, I can only sort by primary associated company ID, which appears quite random to users. I will bite the bullet and do as the AI suggests - export both and use a vlookup to join. It's less than ideal. It would seem quite easy to make the Primary Associated Company Name a text field available in report.
This is tough and shouldn't be as hard as it is natively. But, you can make this super simple and quick with Coefficient's 2-way HubSpot connector for Sheets/Excel from the marketplace . With it, you can pull in the data you need, including primary association data and keep it on a refresh schedule. Which means you won't need to do any additional vlookups. You can set it all on a refresh schedule as well.
You can't pull "reports" from the API, but you could easily add every contact from the report onto a list and pull from the list directly. If you have any questions, we have a user community as well you're welcome to join: https://coefficient.io/community
-Hannah
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