Suggesting the following idea for more optimal unsubscription messages when we include an unsubscribe link below the email signature. Currently we have 3 options:
Is this email not relevant to you? Click here
To stop receiving these emails, click here
Prefer fewer emails from me? Click here
These three options all have 'negative' tones that the emails are unsollicited however for GDPR compliant users which are emailing contacts expecting communications from them, more options or the ability to customise those options would be great.
It would be great to be able to customize the wording for the unsubscribe link that users of Sales Hub are able to add under General > Email. Right now it allows you to choose between three options only.
Thanks for this, @AntoninCrestois - it would be great to have more options, like "Update your email preferences" or "Edit your subscription settings". This regards both marketing emails and sales emails (one-to-one).
We want to be able to change the text before the unsubscribe link. For instance to something like: "Want to stop receiving our news content/marketing mails?" Hubspot doesn't allow this at the moment.
In our efforts to improve GDPR, we want to use the unsubscribe link in the mails that our sales reps are sending to customers.
The text before the link is specifically made for marketing though, and implies whether the customer wants to unsubscribe from the type of mails in which the link is. And they obviously aren't unsubscribing from sales mails. So it can cause confusion because we include the link in mails from sales reps. Therefore we want to be able to change the text before the unsubscribe link, for instance to something like: "Want to stop receiving our news content/marketing mails?"
This would be incredibly useful becuase it gives users the chance to manage their preferences rather than unsubscribe from everything all at once. Would LOVE to see the ability to communicate that to users, providing them a better web expierence
This is required. We are using the Sales Hub and need to add a simple "unsubscribe" link, not a pre-defined sentence that cannot be configured or styled as part of a user's custom signature.
Sadly the first reply to this idea is dated: Oct 14, 2021,4:34 PM. This suggests this important feature is not receiving any prioritization. can HubSpot comment on how this can be prioritized, please?
Debe ser un usuario registrado para añadir un comentario aquí. Si ya está registrado, inicie sesión. Si todavía no está registrado, hágalo e inicie sesión.
.png "HubSpot Employee"){kind=icon}