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HubSpot Ideas

ElectroScan

Ability to create an internal seed list to include on marketing sends without creating contacts

We would like to be able to create an internal list (of employees, not marketable contacts) that can be CC'd on each marketing email. We do not want these to be tracked nor do we want these associated with contacts as they are employees. 

33 Replies
mjpanarella
Participant

SUPER basic feature and needs to be added. Not a nice to have, but a necessary to have in 2023.

NHarvey2
Member

Is this in train yet - we've been needing this for a couple of years

LBrabon
Member

HubSpot, please catch up and build in this functionality. There isn't even a good workaround yet. Wild. 😭

BEdelman
Member

This is basic functionality included in most platforms. I'm very surprised that it's not built into Hubspot. Please advise!!!

JLindemon1
Member

This would be a great basic feature, please add!

CateDuarte
Top Contributor | Elite Partner

I have a customer also asking for this. 

 

ABishop8
Member

Very comon option. Why is this not a thing yet?? I don't even mind paying for them to be a marketing contact, I just want them to not be included in the send frequency stuff.

JWesthoff
Participant

This just came up for us and would be very beneficial!

RakimAsher
Member

This is a huge issue for us, need a seed for all marketing emails. 

Klandes
Participant

Hey HubSpot, we really need a solution for this. Please consider this in your next sprint. All email marketers will thank you! 

SNestruck
Participant

Adding my voice to the choir asking for this capability.  Not only would a seed list be beneficial, but not including the seed list recipients in the metrics (open rate click rate, etc) would make the metrics more reliable, realistic and accurate.  Right now, since seeded internal recipients are included in the send & other metrics, as we grow our seed list internally, we are actually messing up our metrics more & more!

JPoole8
Member

Yes pease add this feature. It is a basic feature of other ESPs and is a valuable tool.

JoshuaW
Contributor

Please make a seed list feature as a "safe list" that would prevent seeds from becoming unsendable due to a hardbounce. This functionality would keep me from having to put in as many support tickets. We partner with a deliverability vendor and they provide us with ~170 email addresses to send to for monitoring that includes deliverability alerts and a report dashboard. Once and a while one of their emails gets a hard bounce that we get them to resolve, but I also have to put in a HubSpot support ticket if it is the second hard bounce for that email in order to start sending to it again.

 

Also, consider making the feature flexible enough to choose a group of marketing emails to send to and not just include for all. Perhaps an option on the email schedule tab to include the seed list or not.