HubSpot Ideas

WarrenE

Ability to configure double-opt in email settings in multiple languages

We have a site in different languages. The HubSpot COS double opt-in configuration (found in COS -> Content -> Content Settings -> Email -> Double Opt-in) is only supported in one language.

 

Would be great if this was available in multiple languages so we don't have to recreate the functionality for each language in workflows.

 

 

 

HubSpot-Updates
Status aktualisiert zu: In Planning
November 26, 2024 09:17 AM

Hey folks, Just sharing a quick update. We've updated the status of this ask to 'in planning' and this work is in development -- our engineering teams are hard at work bringing it to life. While I can't give an exact timeline due to the nature of product development, we're pushing to deliver it as soon as we can. Again, please keep an eye on this thread for any further updates. 

Regards,

Markie

Status aktualisiert zu: Being Reviewed
May 28, 2024 11:19 AM

Hey folks,

I’m Markie, a Product Manager working within HubSpot’s Messaging Experience group. Thank you all for taking the time to submit, upvote, and comment on this Idea. We recognize this is a long-standing pain point for many and I can confirm we are currently exploring how we can best support this -- among other improvements to the existing double opt-in experience. Any news about this particular feature request will be relayed on this thread, so stay tuned. 

Regards,

Markie

Status aktualisiert zu: In Planning
May 28, 2020 07:14 AM

Hi all!

 

Product manager for the Subscriptions team here, this is an excellent idea and one I agree should be tackled. We won't be able to make any movement on this in the immediate future, though I am keeping it on my radar and will be providing updates as we get closer to actioning this.

109 Kommentare
CGold
Mitglied

Would be even helpful for us. Hopefully Hubspot will give us the opprotuniy to create DOI-mails in different languages, which are based on the selected langeuage in the campaign. 

FredericQ
Teilnehmer/-in | Partner

This is a major priority for all multilingual sites. We maintain sites with more than fifteen languages in Europe and which must comply with the GDPR. It is totally absurd to send Internet users to pages in English when we have made so much effort to offer them very rich content in their native language.
There are still big gaps in the multilingual management in Hubspot, but to realize this you have to have been confronted and tested.

It's time to make Hubspot international after 4 years of pressing and well-documented community requests.

@TylerScionti no news after one year...

 

There are plenty of other requests like this on the forum and none seem to be successful:

https://community.hubspot.com/t5/HubSpot-Ideas/Create-multi-language-labels-for-forms-in-Property-Se...

JRussi
Mitglied

We have the same issue here. Our company has worldwide presence and hence serves people in many different languages. At the moment we send the double opt-in message with an English / German text, but we have noticed that people from other countries tend to skip the email and therefore never start receiving our marketing emails.

ChrisAltro
Mitglied

Hi there 🙂

 

Is there any update about this feature?

 

That would be a great help, as we also have a multi-language platform.

 

Thank you!

 

Chris

cloudconnection
Mitglied

We are waiting for this since 2019. As any from language can be selected it would make sense to assign that selection as well to the double opt-in email and settings pages. as these are already there and translated it's seems a low hanging fruit to get this assignement right on a form completation.

 

looking forward to this...

 

all the best

andreas 

ansgar_harmeier
Mitglied | Platinum Partner

Hi all,

I can't believe this issue is pending for 4 !!!! years now.

Multi-Language use of a HubSpot Portal in at least two languages is a standard case for many users.

 

Best

Ansgar

MCWagner
Mitglied | Elite Partner

We need that, too. And I think for a Software which is used all over the world this feature should be mandatory.

pixelreinjan
Mitglied

HubSpot is way behind all competitors when it comes to the double opt in feature. No way to set the DOI status via the API, no multi language support and no real workflow triggers when a contact confirmed the DOI. Disappointing.

pixelreinjan
Mitglied

@TylerSciontiAny news on this? It is "in planning" for over a year now. We spent multiple thousand dollars on hubspot and cannot even serve a double opt in in multiple languages and need to hack our way around with HubL.

Rext-DATON
Mitglied

Upvoting too, because there is dire need for this feature, especially in European marketplaces.

ThomasA
Teilnehmer/-in

Absolutely necessary - still in 2021!

BMenges
Mitglied

Also very urgent for us.

We have german and english versions and plan to add new languages. ATM we would have to use other tools to get everything done on the english site.

Mitch
Mitglied

Seriously, @hubspot, how can this still be an issue after 4 years??? We are still tinkering for the best way to work around the lack of this feature. It annoys even our non-GDPR-savvy US colleagues!

IDemertzi
Mitglied

Hi HubSpot

 

Any update on this request from 2017? It would be great to get multilanguage opt-ins. Very urgent for us.

 

Thank you

 

Ellesyanna
Mitwirkender/Mitwirkende | Elite Partner

Would this be possible within Business Units? 

wcardenes
Mitglied

Is there any update on this request from 2017!

We really need this language functionality as soon as possible, please.

Thanks

Wanda

DavidVoigt
Stratege/Strategin | Diamond Partner

Any news on this? We're approaching the 4-year-mark, or as I would call it, "not going to happen".

SHolmes6
Mitwirkender/Mitwirkende | Elite Partner

Would be great if multi language doi could be implemented

TThornely
Mitglied

Hey Hubspot Team, 

Any update regarding this absolutely essential feature? Pending for four years is quite a while....It would seem it is highly requested with many users using your product. 

 

FLotfi
Mitglied

Hi Hubspot,

 

same here, urgent need for a multilanguage opt-in functionality! Any updates?

 

Cheers,

Felicitas