Ability to configure double-opt in email settings in multiple languages
We have a site in different languages. The HubSpot COS double opt-in configuration (found in COS -> Content -> Content Settings -> Email -> Double Opt-in) isonly supported in one language.
Would be great if this was available in multiple languages so we don't have to recreate the functionality for each language in workflows.
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Hey folks, Just sharing a quick update. We've updated the status of this ask to 'in planning' and this work is in development -- our engineering teams are hard at work bringing it to life. While I can't give an exact timeline due to the nature of product development, we're pushing to deliver it as soon as we can. Again, please keep an eye on this thread for any further updates.
I’m Markie, a Product Manager working within HubSpot’s Messaging Experience group. Thank you all for taking the time to submit, upvote, and comment on this Idea. We recognize this is a long-standing pain point for many and I can confirm we are currently exploring how we can best support this -- among other improvements to the existing double opt-in experience. Any news about this particular feature request will be relayed on this thread, so stay tuned.
Product manager for the Subscriptions team here, this is an excellent idea and one I agree should be tackled. We won't be able to make any movement on this in the immediate future, though I am keeping it on my radar and will be providing updates as we get closer to actioning this.
Would be even helpful for us. Hopefully Hubspot will give us the opprotuniy to create DOI-mails in different languages, which are based on the selected langeuage in the campaign.
This is a major priority for all multilingual sites. We maintain sites with more than fifteen languages in Europe and which must comply with the GDPR. It is totally absurd to send Internet users to pages in English when we have made so much effort to offer them very rich content in their native language. There are still big gaps in the multilingual management in Hubspot, but to realize this you have to have been confronted and tested.
It's time to make Hubspot international after 4 years of pressing and well-documented community requests.
We have the same issue here. Our company has worldwide presence and hence serves people in many different languages. At the moment we send the double opt-in message with an English / German text, but we have noticed that people from other countries tend to skip the email and therefore never start receiving our marketing emails.
We are waiting for this since 2019. As any from language can be selected it would make sense to assign that selection as well to the double opt-in email and settings pages. as these are already there and translated it's seems a low hanging fruit to get this assignement right on a form completation.
HubSpot is way behind all competitors when it comes to the double opt in feature. No way to set the DOI status via the API, no multi language support and no real workflow triggers when a contact confirmed the DOI. Disappointing.
@TylerSciontiAny news on this? It is "in planning" for over a year now. We spent multiple thousand dollars on hubspot and cannot even serve a double opt in in multiple languages and need to hack our way around with HubL.
Seriously, @hubspot, how can this still be an issue after 4 years??? We are still tinkering for the best way to work around the lack of this feature. It annoys even our non-GDPR-savvy US colleagues!
Any update regarding this absolutely essential feature? Pending for four years is quite a while....It would seem it is highly requested with many users using your product.
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