Ability to change the Company but keep the Contact or add multiple contacts in Conversations
We will have IT groups contact us on behalf of clients of our they are working for. It would be nice if we could change the Company to be the company they are contacting us on behalf of. This would allow us to keep track of Company details and when they contact us. The same could be done by allowing multiple contacts on a Conversation. We could select the company and contact with the company and then add IT contact.