Ability to add .doc or .pdf or .ppt to a Knowledge Base support site

[MargaretR1]

Not all Knowledge Base documents are "posts/articles".  We have a need to upload .docs or .pdf documents for our customers do download.  Right now it is impossible to add a doc or even the URL to a doc hosted on Hubspot without embedding it into an article.  

It is very limiting.   We would like to be able to upload a document to our Knowledge Base Support Site. 

[devclive]

would love this to happen too 🙂

[Lindsandrews]

I second this. It's absolutely needed.

[CStassen]

I would also like to add documentation as extra information to an article..

[CStassen]

Hi all, i have been searching for ways to add documents to my articles.

A work around.

you can add a link. However you can also add a file. When you click insert link, you can select file.

first make sure this file is added to your files.

Works for me for both pdf and word

Cheers

Catherine

[SandyV]

This will be helpful.

[EnguerrandBazin]

We need this for our technical sheets .pdf

[JoshLevitsky]

I have this same need, but expand it to zip files and really any kind of file. Our KB is for a system's management product ( https://kb.filewave.com ) and we frequently have example scripts or other files to share. We use Confluence right now. Looking at HubSpot for our KB a method for dealing with file attachments would be what lets us use HubSpot for KB. We use HubSpot for pretty much everything else in Sales / CX / PS but the files thing is an issue for us. It would be great if either files could be stored at HubSpot or if you had an integration where the file might be stored in Amazon S3 but the KB makes a link to it and where we could have the file deleted if the KB article is deleted. 

[MargaretR1]

Totally agree. In this day and age it should be possible!

[Josiah]

THIS!  Why can I add Emoji's to my technical Knowledge Base entries, but not documents!?!?

[STanis]

It would be great if our users can download docs as a PDf as well.

[PTan70]

We also have a need to embed PDFs to our Knowledge Base article pages- has anyone managed to get an answer from Hubspot on whether this as become available?

[LouiseDeam]

Is this not already possible? What a pain! We also need to be able to upload PDF documents and ideally even spreadsheets (as a downloadable template resource) to our knowledgebase without embedding them in 'articles'.

[ozuluagah]

Please, good idea.