HubSpot Ideas

kurtw14

Ability to add conversion tracking such as Adwords to chat

I use the messaging (chat) box on my landing page for Google Adwords. I'd love the ability to drop in some tracking code into the messenger to count these chats as "conversions" within Adwords.

HubSpot Updates
Delivered
July 28, 2020 03:26 PM

Hi all! We have added a new contactAssociated event that will be emitted when a chat visitor is associated with a (new or existing) contact in the HubSpot CRM. Developer documentation has been updated here.

 

Please let me know if you have any additional feedback regarding this feature, and thank you for sharing your experiences to help us improve the tool, we really appreciate it. 

Being Reviewed
June 02, 2020 05:02 AM

Thank you all for the feedback.

 

If we were to have an event that basically captured if an email was created from a bot/live chat that you could listen to for Adwords would that solve this usecase here?

 

Thanks!

 

 

In Planning
January 30, 2019 04:11 PM

21 Replies
RScollon
Member

I have a full guide here on how to set up google ads tracking for hubspot live chat. Give me a shout if you have any questions or get stuck.