Ability to Turn off features/tools in the menu/navigation
There are some features/tools/capabilities within Hubspot that we do not use as a result of SOP's or necessary process within our ERP. There are others that we simply do not use for no real reason other than they aren't necessary for our business.
To avoid confusion among our users and to simplify, it would be beneficial to be able to turn these features off in the menu/navigation.
For example, we do not use the Quoting capability because we create quotes in our ERP system so if/when they are approved/accepted, that quote can simply but associated to a PO and all the qty's, products, services, etc... are already there for order entry.
However, having the feature visible to our sales team causes confusion as to where they should create the quote.
Another feature that we are not currently using is Forecast. Our forecasting process is a little more complicated and detailed than what Hubspot's forecast feature offers so we do that externally.
In short, would be nice to be to remove certain tools/features from the menu/navigation to avoid confusion, declutter, and simplify.
This is much needed. Stop force feeding end users **bleep** they don't need or use. Fine to show it to super users, but my sales reps dont need that many buttons!
This would be extremely useful for the end users. A lot of tools should be hidden except for the ADMIN until the company chooses to roll them out. Otherwise, it creates so much confusion among the team. Please add this feature!
It's bad enough having to deal with the extreme feature gating that HubSpot has, at the very least let us visibly hide the features we can't afford to use.
This would be really helpful, expecially in upmarket deals and service implementations. Users who are working on tickets do not have to see tabs for commerce, marketing, etc. This only creates confusion and room for error.
I am aware that some settings hide some features, but there are still a lot of lingering menu labels.
In addition, we would like to see a feature to disable access to specific objects (e.g. hide companies for service employees that are only working on B2C, hide custom objects for sales employees, etc)
Again, I am aware of tests like disabling the tickets object altogether, but we would like to give specific teams/users access to objects that are relevant to them, without cluttering up the menu for others.