Ability to Track users who interact with Chat Bot

It would be very helpful if the Chat Bot could have more detailed metrics to measure its performance. I would like to be able to see which links people click on in the chat bot and where they go from there. Right now the tracking for people who use the bot is very limited. 

HubSpot updates
1 Reply
matthewscheer
Occasional Contributor

This is crucial for me as well. In addition, there is no clear way to tell the difference in the metrics between Preview tests of the bot, and live real-world interactions. Thus convincing our executives to invest time and resources into the bot becomes much more difficult. We cannot run reliable trial to see how much engagement our bot gets since the data is so muddied by our own tests.