HubSpot Ideas

KevinFMTV

Ability to Modify Chat Bubble Location

Simply put ... the default chat bubble location can be problematic.  Allow a few optoins to choose new locations. 

 

ChatBubbleIdea.png

HubSpot-Updates
Status aktualisiert zu: Delivered
June 26, 2019 06:02 AM

June 26, 2019 06:02 AM

I am excited to let you know we have added this feature. You can now move chat to the left side. You can find that in your Inbox settings for chat. See Screenshot below!Screen Shot 2019-06-26 at 8.55.36 AM.png

Status aktualisiert zu: In Planning
April 09, 2019 02:04 PM

Hi there- thanks for the feedback! We are working on allowing the option to be left aligned or right aligned just where you mentioned. This is currently in development and should be released in the near future! 

9 Kommentare
Status aktualisiert zu: In Planning
cdewey22
HubSpot-Produktteam

Hi there- thanks for the feedback! We are working on allowing the option to be left aligned or right aligned just where you mentioned. This is currently in development and should be released in the near future! 

matedavid
Teilnehmer/-in

Fully support this idea! Especially since on the website template we use, an arrow icon appears when a visitor scrolls down the webpage which is now blocked by the chat icon.

MyPerfectColor1
Mitglied

Please add this feature -- in its lower right location, it overlaps our checkout process (we have a slide-in cart view after someone adds an item).  So we'd love to move it to the left...

cdewey22
HubSpot-Produktteam

I am excited to let you know we have added this feature. You can now move chat to the left side. You can find that in your Inbox settings for chat. See Screenshot below!Screen Shot 2019-06-26 at 8.55.36 AM.png

Status aktualisiert zu: Delivered
cdewey22
HubSpot-Produktteam
 
MyPerfectColor1
Mitglied

Awesome -- thank you.  New location works much better for us.

 

Ian_OnScale
Mitglied

Is there a way to center the icon in the lower section of the screen?

Sokre
Mitglied | Diamond Partner

+1

SBourdeau
Mitglied

We need more flexibility with the location of the chat icon. Since the position is absolute we should be able to provide margin values to allign the live chat with existing product headers.