Hola! ¡Tenemos nuestra Comunidad en Español!

Ability to Modify Chat Bubble Location

Simply put ... the default chat bubble location can be problematic.  Allow a few optoins to choose new locations. 

 

ChatBubbleIdea.png

6 Replies
HubSpot Product Team
HubSpot Product Team
updated to: In Planning

Hi there- thanks for the feedback! We are working on allowing the option to be left aligned or right aligned just where you mentioned. This is currently in development and should be released in the near future! 

matedavid
New Contributor

Fully support this idea! Especially since on the website template we use, an arrow icon appears when a visitor scrolls down the webpage which is now blocked by the chat icon.

MyPerfectColor1
New Contributor

Please add this feature -- in its lower right location, it overlaps our checkout process (we have a slide-in cart view after someone adds an item).  So we'd love to move it to the left...

HubSpot Product Team
HubSpot Product Team

I am excited to let you know we have added this feature. You can now move chat to the left side. You can find that in your Inbox settings for chat. See Screenshot below!Screen Shot 2019-06-26 at 8.55.36 AM.png

HubSpot Product Team
HubSpot Product Team
updated to: Delivered
 
MyPerfectColor1
New Contributor

Awesome -- thank you.  New location works much better for us.