Ability to Connect Google Group to HubSpot Conversations Shared Inbox
Role: All users with Conversations Shared Inbox privileges
Goal: To be able to connect a Google Group email address to a shared inbox.
Value: Generic company email addresses such as "info@..." are not always set up as an individual gmail account. (With individual email addresses, there is only one login available to the account.) Often these are set up as Google Groups that are then distributed to multiple team members. The ability to connect a Google Group email address instead of an individual email address allows companies more flexibility for managing their shared inbox.