It would be really great if the assigned company/contact on a ticket within Hubspot support could login and get a list of all tickets assigned to them and view the status/notes on that. This would massively reduce the back and forth emails between our support agents and clients. This is a feature that Zendesk do currently have: https://support.zendesk.com/hc/en-us/articles/360045153374-How-can-customers-view-the-ticket-status-...
