HubSpot Ideas

CraigWish

Ability To Resend Automated emails from the Activities Timeline

For automated emails, there is no real easy way for a team member to resend an email. 

You have to build a one-off workflow to resent it to a specific customer.

It would be great to have a RESEND EMAIL button in the Activities area, so it's quick and easy. 

3 Replies
SealaB
HubSpot Employee

+1 for customer, this would be a GREAT feature for HS to offer.

JBrowning0
Member

+1 I've just tried to reenrol a contact in a workflow as their email previously bounced. Re-enrolment is fine, but as they'd been sent these emails previously, despite them bouncing, they've "completed the workflow" without getting any comms. I will now have to duplicate the emails, SMSes and the workflow in order to send info to people who initally entered their email incorrectly, which as we all know happens all the time! Would love to be able to just send them throught he same one. This is going to mess with my data and reporting, and means as i optimise i'll have to update every email twice. 

MWurpts
Participant

+1 We need the ability to easily resend emails with form submission results