HubSpot Ideas

andrew_moreno

Abandon Cart for Shopify Integration

Hi,

 

Our marketing team was wanting to create a workflow to send a contact an email for abandon cart. Unfortunately, it does not look like this is a current feature for the Shopify integration. 

 

Currently, deals are created only if the customer reaches the checkout page, but we would like to catch any customers that have items in their cart, but have not reached the checkout page. 

 

This feature has been requested by our Marketing team and I think it would be beneficial for future use.

 

Thank you,

Andrew Moreno

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JDonald1
Participant

You will find automation for this purpose here: Settings>Ecommerce>Home>Automation

 

And you can edit the ecommerce pipeline deal stages that will trigger enrollment to align with various order statuses or fulfillment statuses