HubSpot Ideas

Roeleke

A "non form" option in Lead Flows

I would like to add a Lead Flow to my page, but don't want to have my visitors fill in their email addresses. Can you make this optional (even recommended) instead or required?

HubSpot Updates
Delivered
May 24, 2023 07:12 AM

Hi all, so happy to update this idea as "delivered"! HubSpot's new re-imagined CTAs tool including the functionality mentioned in this idea is now out to all Starer+ Marketing Hub and CMS customers. In order to check it out, go to Marketing Hub --> Lead Capture --> CTAs

In Beta
November 03, 2022 04:59 AM

Hi everyone, I’ve some exciting news to share - today we’ve launched a brnad new pop-up builder in HubSpot Marketing Hub and CMS Hub into public beta that will allow you to create a non-form type of pop-up, pop-up that will trigger on button click and much more. If you’re inetersted in checking it out you can DM me or opt yourself in (if you’re Super Admin and in MH or CMSH starter - you’ll find the beta opt in in the existing Pop-up forms editor)

April 19, 2021 07:13 AM

Hi Melissa, many thanks for this, I just sent you a DM.

April 19, 2021 05:23 AM

Hello HubSpot Community,

 

I’m reaching out to you on this post again as we’re currently looking to build out this functionality beyond the simple solution that we put in place in 2020. I’d be really interested in hearing more about your use cases and generally finding out how you are currently using pop ups and CTAs, what’s working for you and what’s not working. Please DM me if you’re interested in sharing your feedback and jumping on a quick 30 min call with myself and the team.

 

Best,

Dom

Delivered
January 27, 2020 07:49 AM

Hi all,

 

Just to update everyone on this thread. The basic solution that allows you to create a simple pop-up without a form is now available in all portals. In order to set it up, go to Forms--> Pop-up form --> Callout step. There, you can choose for the button to link to a page, file download, meeting link etc.

We are planning to start working on a dedicated feature for these pop-ups soon.

 

Kind regards,

Dom

December 20, 2019 03:19 AM

Hi all, Tom here from the forms team. I just wanted to give everyone insight into what they will see when they are ungated for this as it may be easy to miss. 

 

When creating a pop-up form, on the "callout" page you will see a new option at the bottom. In here you can select what the form button should link to. If you select any option other than "Form Step" the form options will be disabled and you will be able to directly link the button to your chosen link:

 

pop-up.png

 

 

I would also like to note that we do have to manually ungate customers for this feature. We do this very frequently but please do allow some time to see this feature in your portal. You will not see this immediately and may take up to a week for us to ungate everyone. With the holiday period upon us this will take a longer period of time so please allow for this after submitting the form.

Hope this helps! Thanks everyone for all the feedback! 

In Beta
September 06, 2019 06:47 AM

September 06, 2019 06:46 AM

Hi all,

 

Again -- thank you so much for your patience with this feature. 

 

At last, it is now in Beta and if you are interested in participating, please fill out this form and we’ll be in touch with more details next week:

 

https://share.hsforms.com/1NyNhWt4fRXGJQmG7lWXaeA2hn6i

 

(Thanks to those who already filled in the form - we have your details and will be contatcing you with more details)

August 26, 2019 11:02 AM

Hi everyone, thanks for all the feedback on this. 

I first want to apologise for the further delay in releasing this new feature. As previously mentioned there was some underlying work which needed to be resolved prior to this being built out. This went on for longer than anticipated and is the reason for this being pushed back beyond the original Q2 planned release date. 

 

I do want to stress that we do have this forefront of our mind on our roadmap and we are still working on this as a matter of priority. I completely understand the frustration with the delay on this but want to let everyone know that this is not being forgotten about and your feedback is very much heard by the forms team here. 

 

Our aim for this is to not deliver something underwhelming. We plan on delivering a more fleshed out feature set for pop-ups that’s more than just the current pop-up forms without a form. We have been working towards this but due to other underlying issues and the complexity of this we have missed our previously mentioned release date for this. 

 

In the meantime, we have started to work on a much quicker solution for customers who wish to simply have Pop-up forms without the forms as initially requested. We hope to have this as an intermediary beta feature within the next 2-4 weeks.

 

If you are interested in participating in a beta please fill out this form and we’ll be in touch with more details very shortly:

 

https://share.hsforms.com/1NyNhWt4fRXGJQmG7lWXaeA2hn6i

 

Again, my sincerest apologies for the delay on both our updates here and the release of this feature. Thank you all again for your patience on this and for continuing to help us build a better product. 

 

-Dom

 

May 13, 2019 05:25 AM

Hi HubSpot Community,

 
Thanks for your further thoughts and comments - I just wanted to say that we really do care about working on what our customers need the most and it's clear that this is really important to you all. I can assure you that we are actively working on this update and I'm sorry that it won't be available as early as I'd originally estimated. The reason for this is that we've had to focus on getting some of the underlying work right before being able to release this.  I'll update this thread again as soon as I have a more tangible timeline. 

May 09, 2019 10:22 AM

Hi HubSpot Community,


Thank you for your continued feedback and apologies for not getting back to this post earlier. I appreciate you sharing your thoughts and I understand this is a request that many users would benefit from. The update that I have at the moment is that we’ve started working on this feature and are still planning to make it available to our customers this year, however at the moment we’re focusing on a few updates to our existing feature set that we need to complete first. While there isn’t a more specific timeline at this time, I will update this thread as soon as I have a more tangible timeline, or any updates at all.

 

Thanks,

Dom

February 12, 2019 03:08 AM

Hi there,

We're currently in the process of planning the work on this feature and would like to better understand the extact use cases and requirements for this. We'd love to hear your feedback and thoughts around it. Please DM me your details if you're interested in chatting to myself and the team about what you need from this feature - it would involve a quick, 30 min Zoom call with us. 

Re: A "non form" option in Lead Flows - changed to: In Planning
January 15, 2019 08:05 AM

Hi all, 

I'm Dom, PM on the Forms team. First off, my apologies for previously not giving this post the attention it needs. I'd like to confirm that having chatted extensively about this idea on the team we've now decided to add it to our roadmap. We’re going to start working on allowing our customers to set up a pop-up without a form shortly, and aiming to have this available for Q2.

January 09, 2019 01:33 AM

Hi everyone, thanks for all the feedback on this! I want to say we are in absolutely no way dismissing this or the demand for this. Obviously our users are the most important aspect considered when updating our software so your feedback is always taken on board and the most important consideration made to any product updates. 

 

I want to stress that this is "currently not planned" and in no way a "won't do". We are leaning in to unifying forms experiences across the tools and improving conversion optimisation options on our current roadmap. This request will stay on our radar and is definitely something we are still considering. Where this tool lives and how this functionality will live within HubSpot is something that is currently is discussion, but for the moment this update to the pop-up forms is not currently in planning. This will stay opened to upvote and comment on as monitoring the demand for this is important to us and we will post here if we have any further updates to this and if we begin planning stages on a tool to provide a pop-up CTA only modal.  

Re: A "non form" option in Lead Flows - changed to: Not Currently Planned
January 08, 2019 03:19 AM

We've recently renamed Lead Flows to "Pop-Up forms" as part of a greater unification of HubSpot's forms tools. We're focusing on form and optimisation features for this tool with our current roadmap. As a "Non-Form" option wouldn't fit into a "Pop-Up Form" tool, we do not have any current plans to allow the removal of forms from this. We may explore a feature like this within another tool in the future but currently have no plans to implement this. 

Idea Submitted
September 20, 2017 09:07 AM

Needs Detail
April 04, 2017 04:26 AM

@Roeleke, thanks for the feedback and the idea! Can I ask the use case for the above request? From what I understand, if the Form aspect is removed, you basically have a CTA. You can create a slide in CTA for your COS pages using some of your resources here.

 

UPDATE: The product manager of this team has posted an update to this feature request, click here for details: https://community.hubspot.com/t5/HubSpot-Ideas/A-quot-non-form-quot-option-in-Lead-Flows/idc-p/245893/highlight/true#M27845

159 Replies
DomRychlik
HubSpot Product Team

Hi everyone, thanks for all the feedback on this. 

I first want to apologise for the further delay in releasing this new feature. As previously mentioned there was some underlying work which needed to be resolved prior to this being built out. This went on for longer than anticipated and is the reason for this being pushed back beyond the original Q2 planned release date. 

 

I do want to stress that we do have this forefront of our mind on our roadmap and we are still working on this as a matter of priority. I completely understand the frustration with the delay on this but want to let everyone know that this is not being forgotten about and your feedback is very much heard by the forms team here. 

 

Our aim for this is to not deliver something underwhelming. We plan on delivering a more fleshed out feature set for pop-ups that’s more than just the current pop-up forms without a form. We have been working towards this but due to other underlying issues and the complexity of this we have missed our previously mentioned release date for this. 

 

In the meantime, we have started to work on a much quicker solution for customers who wish to simply have Pop-up forms without the forms as initially requested. We hope to have this as an intermediary beta feature within the next 2-4 weeks.

 

If you are interested in participating in a beta please fill out this form and we’ll be in touch with more details very shortly:

 

https://share.hsforms.com/1NyNhWt4fRXGJQmG7lWXaeA2hn6i

 

Again, my sincerest apologies for the delay on both our updates here and the release of this feature. Thank you all again for your patience on this and for continuing to help us build a better product. 

 

-Dom

 

DomRychlik
HubSpot Product Team

Hi all,

 

Again -- thank you so much for your patience with this feature. 

 

At last, it is now in Beta and if you are interested in participating, please fill out this form and we’ll be in touch with more details next week:

 

https://share.hsforms.com/1NyNhWt4fRXGJQmG7lWXaeA2hn6i

 

(Thanks to those who already filled in the form - we have your details and will be contatcing you with more details)

DomRychlik
HubSpot Product Team
 
skemble
Participant

@DomRychlik 

 

Hi Dom,

 

I checked out the feature this week, just a few things:

1. The single step form is great, and it's nice that we can avoid 3 stages. However, I'm wondering if it is possible to still capture form information inside of that one and only step. While there is still value to this single step approach without form fields, we feel that it could be even more useful with that functionality added.

 

2. Do you anticipate that in the future we will be able to display layovers independently on either mobile or desktop? Currently we just have options to display them on both, or disable on mobile only. 

skemble
Participant

@DomRychlik 

 

Another question:

 

With the new one step layover, is it still tracked as a submission if they click the layover CTA despite there being no form fields?

 

 

beth
Member

Yes, please, this is exactly what I'm looking for. We want to be able to have one click that takes the user to go to a meeting link directly. Just signed up for the beta!

Tom
HubSpot Product Team
HubSpot Product Team

Hi all, Tom here from the forms team. I just wanted to give everyone insight into what they will see when they are ungated for this as it may be easy to miss. 

 

When creating a pop-up form, on the "callout" page you will see a new option at the bottom. In here you can select what the form button should link to. If you select any option other than "Form Step" the form options will be disabled and you will be able to directly link the button to your chosen link:

 

pop-up.png

 

 

I would also like to note that we do have to manually ungate customers for this feature. We do this very frequently but please do allow some time to see this feature in your portal. You will not see this immediately and may take up to a week for us to ungate everyone. With the holiday period upon us this will take a longer period of time so please allow for this after submitting the form.

Hope this helps! Thanks everyone for all the feedback! 

DomRychlik
HubSpot Product Team

Hi all,

 

Just to update everyone on this thread. The basic solution that allows you to create a simple pop-up without a form is now available in all portals. In order to set it up, go to Forms--> Pop-up form --> Callout step. There, you can choose for the button to link to a page, file download, meeting link etc.

We are planning to start working on a dedicated feature for these pop-ups soon.

 

Kind regards,

Dom

Andreas
Contributor | Diamond Partner

Great! A little late perhaps, but nonetheless well done HubSpot 🙂

mike-ward
Key Advisor

For anyone wondering about tracking clicks on these non-form popups, using this current feature you can't (guess we'll have to wait for the full functionality for that!) -- however, I've found setting a custom UTM tag to be super helpful and I can then report on these in Google Analytics.

 

We use 'Non-HubSpot URL' (even for HS pages) and then just add the link as so:

 

https://www.myamazinglink.com/?utm_medium=hs_popup

You can then see them on the Analytics reports (UTM Parameters) for an overall view, or check them out in Google Analytics for a more detailed view, broken down by page etc...

 

Also, well done from me too! This is a great feature for our use-case and is really helping drive valuable traffic from another part of the client's business to the microsite that's on HubSpot.

 

TrevorG
Member

Hello, 

 

Is there a projected time in the near future where we will be able to track the clicks and submissions for these forms?

 

It's great to have the ability to direct users through the site, but this information needs to have some way of tracking. 

 

Thanks, 

tydowns
Participant | Partner

I'm wondering as well if we will be able to track clicks on these?

DomRychlik
HubSpot Product Team

Hello HubSpot Community,

 

I’m reaching out to you on this post again as we’re currently looking to build out this functionality beyond the simple solution that we put in place in 2020. I’d be really interested in hearing more about your use cases and generally finding out how you are currently using pop ups and CTAs, what’s working for you and what’s not working. Please DM me if you’re interested in sharing your feedback and jumping on a quick 30 min call with myself and the team.

 

Best,

Dom

melissachowning
Participant | Platinum Partner
Hi Dom,

I saw your post on the community forum.

I’d be happy to discuss the non-form pop-ups, how we and our clients are using them, and what type of advancements would be valuable.

Melissa


Melissa Chowning
Founder | CEO
Twenty-First Digital
DomRychlik
HubSpot Product Team

Hi Melissa, many thanks for this, I just sent you a DM.

VerissimoCubas
Member

Same thing here!!

 

There's no option to create a non-form popup on Hubspot. My company needs these types of popups to release new features, promotions and system alerts of instability. Basically to notify the customer of something, and that's it. In most cases, there isn't a CTA.

 

I recommend the Hubspot team look at this company named as Conpass (https://www.conpass.io/). They make not just these non-form popup but also a bunch of other types of popups like onboarding and Survey.

 

We need something native on Hubspot 😉

DomRychlik
HubSpot Product Team

Hi everyone, I’ve some exciting news to share - today we’ve launched a brnad new pop-up builder in HubSpot Marketing Hub and CMS Hub into public beta that will allow you to create a non-form type of pop-up, pop-up that will trigger on button click and much more. If you’re inetersted in checking it out you can DM me or opt yourself in (if you’re Super Admin and in MH or CMSH starter - you’ll find the beta opt in in the existing Pop-up forms editor)

VerissimoCubas
Member
Hi,

I want to apply to the Beta "new pop-up builder" Program.

I tried to find it in the existing Pop-up forms editor, but I couldn't find
it.

Thanks
DomRychlik
HubSpot Product Team

Hi all, so happy to update this idea as "delivered"! HubSpot's new re-imagined CTAs tool including the functionality mentioned in this idea is now out to all Starer+ Marketing Hub and CMS customers. In order to check it out, go to Marketing Hub --> Lead Capture --> CTAs