100% Discount Code in Hubspot Payments

MLarson-TWG

Currently, discount codes only go up to 99%.  When a client wants to be invoiced but we still need them to complete the registration process, a 100% discount code is needed.  This seems like an easy thing to fix.

53 Replies
Titanium
Participant

@CGREENE Thanks for this! It is most helpful. Appreciate you sharing your work around. 

Francois19
Member

2025 and it's still the case, badly need the 100% discount. Something so easy to fix but I guess they're really not applying this ever, Hubspot failed me again.

BNunan
Participant

Any updates on this! No answers from Hubspot staff? At ths point, this is a decision by hubspot to prevent this. When you register for inbound, it accepts 100% discount codes, so it's possible. Abslutely ridicilous that in 2025 in a mature platform like hubspot they prevent customers from implementing 100% discont codes. 

CGREENE
Participant

@CTA9 yes! I did an awful lot of experimenting before I realized this limitation was there. If you're not going to give full functionality, at least give notice about it so we don't waste our time trying to figure it out. How is this fix not done yet, with so many votes for it? Please, please, please! It would make things so much easier!

BNunan
Participant

So, I worked with my account manager on this issue. She acknowledged the restriction makes zero sense. She sent the link to this message group to the tech team that handles the discounts. 

 

The answer was that 'this is a very big technical lift' and while they understand the need, they are unsure of when it might happen. So don't hold your breath. Very frustrating as hubspot has the problem solved for thier own website for inbound as they have 100% discount codes for that!

Titanium
Participant

@BNunan "Very frustrating as hubspot has the problem solved for thier own website for inbound as they have 100% discount codes for that!"

 

Agree 100%.

 

Thanks for the info.

LImparato
Member

Is there any update on this? It is a very basic common feature that any other platform has. I would like to move some event registrations into HubSpot but we have people who receive free passes and having 2 forms are NOT an option on a public registration page

kaanaro
Contributor

Hear us Hubspot! Everyone needs this feature!!

mkrintz
Participant

We are once again asking for a 100% discount option. 🙂

emmacmartens
Member

Disappointed that this seamingly simple issue has not been addressed yet.

TiffTiffA24
Member

100% off dicount code is needed for our company as we have diffent membership tiers with perks that grant them access to two free marketing materials. It's confusing for the client to have to use two forms (one free and one paid) if they go over their two limit. It's cluncky.

CChahine
Member

I am having to use a seperate form provider due to the lack of 100% coupon code abilities! I would ultimately love to just use HubSpot forms for payments which would make campaign tracking 1000% easier!!!

whollingsworth1
Member

It's a bit wild this isnt't a thing already... this needs to be live yesterday.