HubSpot Community Blog

MThompson97
by: HubSpot Moderator
HubSpot Moderator

Meet Breeze: easy-to-use AI that powers the entire customer platform

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In 2023, we laid the groundwork by embedding AI across our customer platform, and at this year’s IN, we reintroduced HubSpot’s AI as Breeze to help teams like yours grow better with AI.

 

What is Breeze? 
Breeze is HubSpot’s AI that powers the entire customer platform. It includes: 

 

  • Copilot is your virtual assistant that works with you everywhere you go in HubSpot.

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  • Agents automate tasks and work for you, so you can focus on more strategic work. 

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  • Breeze features help you with specific tasks across the platform. 

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  • Intelligence to give you the most complete picture of your customers. 

Buyer Intent Overview 1 - Breeze Intelligence.png

 

 

 

 

 

 

 

 

 

 

 

 

What’s the value of Breeze? 

Breeze reinvents what’s possible for your business, delivering easy AI out of the box, fast results, and the most unified customer data powering your AI across marketing, sales, and service.

 

Get Involved and Share Your Insights!

We’d love to hear from you! Share your experiences, use cases, examples, or best practices:

 

Join, subscribe, and share in the AI Library!

 

Your contributions help us continue to improve and serve you better. Plus, staying updated is easy—just subscribe to the Breeze AI Library board.

 

Enjoy & grow better with Breeze.  

 

Learn more about Breeze here

11 Comments
HanzWil
Participant

I'm a bit shocked that Hubspot Insights is getting pulled and we need to pay for the alternative...

Adriane
Top Contributor | Diamond Partner
Top Contributor | Diamond Partner

I think, Breeze is a game-changer in making AI accessible and effective for enhancing customer interactions. Its simple design means anyone can use it, no tech skills needed! This opens up AI to all businesses. I also like that it fits seamlessly into existing systems, so businesses don’t have to overhaul everything to benefit from AI. So excited to work with Breeze!

SaraGilstrap
Participant | Elite Partner
Participant | Elite Partner

I opted into the social agent a while ago, but it still says my request is being reviewed. 

It would also be great if partners could have credits to be able to test out the enrichment tools.

danmoyle
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

Super excited about Copilot (like having my own assistant!) and Intelligence. I hope it stays as a standard feature, filling Company records as you've always done... and maybe doing the same for Contacts! 

Lezlyyy05
Member

Breeze is definitely a game changer in todays society! 

Ktamir
Contributor | Platinum Partner
Contributor | Platinum Partner

Ever since it was launched I've been using this all the time...LOVE it, saves so much time...

Ibad
Member

Great platform 

TamarW
Participant

Breeze is a total game-changer. It saves so much time for the more critical tasks that have to be done by humans and is super user-friendly.

victoriaharkes
Contributor | Partner
Contributor | Partner

I've started using the Agents and Content Agent has already blown me away with how structured and customizable it is when helping you build content. Could I have gone to another AI tool to eventually create the same result? Possibly. But Content Agent being built right in and literally directing me at each stage of the creation process is huge; I can still spend minimal time getting a rough draft, but now I have guided access to the process and am prompted to provide my input at each step, rather than having to know I should do that.

 

Especially for my clients that have either not purchased another tool like ChatGPT, or that are unfamiliar/uncomfortable generating their own prompts, Content Agent is this awesome blend of hand holding where needed while still allowing for genuine involvement in the process.

MSalazar77
Member

How can i start to use the agents? 

arielowens
Participant

I am wondering if the copil can be linked to Hubspot Knowledges bases, Blog Articles, Landing Pages, etc similar to how we can with some of the other AI tool Hubspot has to offer? That is really one of the main things I feel is lacking out of that tool. Sadly I currently have my Support team using Monica as a way to format emails, ask general questions about anything, etc.